Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Limon Mandarino
06.2022 - 07.2023
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Developed and maintained strong working relationships with professionals within assigned territory.
Customer Sales Representative
MOMA Bar
12.2018 - 12.2019
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
No Degree - Bartending
06.2024
M.D. - Social Comunication Organizational Emphasis
03.2011
Associate of Arts - Visual And Performing Arts
12.2006
Skills
- Client Relations
- Food Service
- Classic cocktails
- Complex Problem-Solving
- Liquor, beer, and wine knowledge
- Fluency in Spanish
- Creative Mixology
- Organizational ability
- Handling Difficult Customers
- Group reservations management
- Dining room management
- Ordering bar supplies
Timeline
Customer Service Representative - Limon Mandarino
06.2022 - 07.2023
Customer Sales Representative - MOMA Bar
12.2018 - 12.2019
Acbar - No Degree, Bartending
Politecnico Grancolobiano - M.D., Social Comunication Organizational Emphasis
Fundación Teatral Julio Cesar Luna - Associate of Arts, Visual And Performing Arts
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