Diego Pizzolato
Trofarello
Overview
3
3
years of professional experience
Work History
Sales Support Specialist
Edenred Italia Srl
12.2024 - Current
- Assisting customers with sales needs such as inventory and shipping questions, managing customer accounts
- Coordinating responses and resources to handle special client requests.
- Companies contracts management about ticket restaurant and welfare products.
Internship Student
OPS Officina Per La Scena APS
03.2024 - 06.2024
- Communications through the press office.
- Advertising, promotion and organization of theatrical and musical events by social and paper.
Outbound Call Center Agent
Covisian S.p.A
01.2022 - 07.2023
- Outbound telemarketing operator on behalf of financial companies of Agos SPA and Cofidis SPA
- Proposal for insurance products for a 180 total insurance contracts sold
Restaurant Worker
ADHR GROUP SPA
10.2021 - 12.2021
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided customer service during high-volume shifts, maintaining a calm demeanor, mantaining a clean and organized dining area
Education
Bachelor of Arts - Communication Science
Università Degli Studi Di Torino
Turin, Italy11-2024
Erasmus+ - Communication Science
UNITO - MLU Halle-Wittenberg
Halle (Saale), Germany01-2024
High School Diploma -
IIS E. Majorana
Moncalieri, Italy06-2021
No Degree - Volunteering Operator
EDUACTIVE
Moncalieri, Italy02-2019
Skills
- Customer relationship management
- Sales strategy development
- Customer needs assessment
- CRM software proficiency
- Customer order management
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Effective communication
- Self motivation
- Interpersonal skills
Hobbies
Solo and orchestra pianist
Solo traveler in South East Asia
Additional Information
Driving Licence B
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Upper intermediate (B2)
French
Upper intermediate (B2)
Spanish
Elementary (A2)
Timeline
Sales Support Specialist
Edenred Italia Srl
12.2024 - Current
Internship Student
OPS Officina Per La Scena APS
03.2024 - 06.2024
Outbound Call Center Agent
Covisian S.p.A
01.2022 - 07.2023
Restaurant Worker
ADHR GROUP SPA
10.2021 - 12.2021
Bachelor of Arts - Communication Science
Università Degli Studi Di Torino
Erasmus+ - Communication Science
UNITO - MLU Halle-Wittenberg
High School Diploma -
IIS E. Majorana
No Degree - Volunteering Operator
EDUACTIVE