Diego Valente
Mel,BL
Summary
Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity.
Proficient in developing compelling content and managing digital media strategies. Successfully contributed to multiple projects, enhancing brand visibility and engagement. Demonstrated expertise in content creation and social media management.
Overview
1
1
year of professional experience
Work History
Hospitality Worker
Social Music School
09.2023 - 09.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Reduced risks by maintaining clean and organised work environment.
- Performed general financial organization monthly
- Handled the schedule of various employees
- Reviewed CV candidates monthly
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Trained new staff members on proper customer service and hospitality policies.
- Boosted team morale and efficiency with regular feedback and constructive performance reviews.
- Coordinated events and functions, tailoring services to meet diverse client needs.
- Communicated with customers to promptly resolve complaints and address inquiries.
Graphic and Media Comunication
Social Music School
01.2024 - 06.2024
- Assisted in coordinating successful public relations events and campaigns.
- Managed daily content scheduling for social media channels, ensuring timely posts that aligned with current trends and topics.
- Provided support during crisis situations by assisting in the development of timely and effective responses.
- Designed a advertising billboard
- Designed every graphic needed for events or communications
- Participated in brainstorming sessions to generate innovative ideas for upcoming campaigns or initiatives.
- Prepared social media posts and videos with eye for viral content strategies.
- Produced and distributed brochures, newsletters and press kits.
Event Setup
Fiera Di Roma
09.2024 - 10.2024
- Utilized time management skills effectively to balance serving duties while assisting in event setup and teardown processes as needed.
- Enabled smooth tournament operations by assisting in event setup tasks like placing tee markers and pin positions.
- Coordinated logistical aspects of event setup and breakdown, minimizing disruptions to clients'' schedules.
- Supported event setup and teardown, contributing to the success of numerous conferences and meetings.
- Facilitated event setup and breakdown, ensuring smooth operations for community gatherings.
- Assisted with event setup and teardown, ensuring timely completion for client satisfaction.
Education
High School Diploma -
ITCG Turismo Paolo Toscanelli
Rome07.2023
Skills
- Event Setup Experience
- Event setup proficiency
- Scaffolding Setup and Safety
- Project Support
- Customer Service
- Attention to Detail
- Problem-solving abilities
- Creative Thinking
- Team Collaboration
- Hospitality services
- Cash Handling
- Relationship Building
Languages
English
Advanced (C1)
Timeline
Event Setup
Fiera Di Roma
09.2024 - 10.2024
Graphic and Media Comunication
Social Music School
01.2024 - 06.2024
Hospitality Worker
Social Music School
09.2023 - 09.2024
High School Diploma -
ITCG Turismo Paolo Toscanelli
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