Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diem Hong Ngoc Vu

Diem Hong Ngoc Vu

Phuong Mai, Dong Da, Ha Noi

Summary

Resourceful team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Overview

4
4
years of professional experience

Work History

Intern

KENDO LIMITED LIABILITY AND SERVICE COMPANY
2022.08 - 2022.11
  • Sorted and organized files, spreadsheets, and reports.
  • Created and managed project plans, timelines and budgets.
  • Collected, arranged, and input information into database system.

Customer Service Office Staff Member

Picen Education Center
2019.11 - 2020.12
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Cross-trained and provided backup support for organizational leadership.
  • Educated customers about billing, payment processing and support policies and procedures.


English Tutor

Camp Asia
2018.08 - 2018.10
  • Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
  • Taught students study techniques and strategies for succeeding on grammar and composition tests.
  • Met with students and discussed educational goals and expectations.

Education

Political Science And International Relations

University of Messina
Messina, Italy
07.2024

Skills

  • Project Support
  • Scheduling
  • Report Writing
  • Research
  • Social Media
  • Multitasking and Organization
  • Teamwork and Collaboration

Languages

French
Beginner (A1)
English
Upper intermediate (B2)
Italian
Intermediate (B1)
Spanish
Elementary (A2)

Timeline

Intern

KENDO LIMITED LIABILITY AND SERVICE COMPANY
2022.08 - 2022.11

Customer Service Office Staff Member

Picen Education Center
2019.11 - 2020.12

English Tutor

Camp Asia
2018.08 - 2018.10

Political Science And International Relations

University of Messina
Diem Hong Ngoc Vu