Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Additional Information
Timeline
Generic

Dikla Pessah

Monza,MB

Summary

Versatile and dynamic professional with a proven track record at Red Cross, adept in emergency care and patient stabilization. Demonstrates exceptional organizational skills and teamwork, excelling in guest services across varied roles. Achieved significant improvements in operational efficiency and customer satisfaction, embodying a highly professional demeanor in every task.

Overview

31
31
years of professional experience

Work History

Rescue Volunteer

Red Cross
04.2020 - Current


  • Conducted regular equipment checks and maintenance tasks, ensuring optimal functionality during high-stakes missions.
  • Upheld strict adherence to safety regulations during all activities, minimizing risk exposure for both volunteers and those being assisted.
  • Provided life-saving assistance to disaster victims with swift and effective emergency medical care.

Real Estate Agent

Remax EXPO
09.2018 - 12.2020
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised client properties through websites, social media, and real estate guide

Interior Designer

Novo Disegno Mediterraneo
06.2008 - 11.2010
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Determined personalized needs, tastes and design preferences through thorough client consultations.

Coffee Shop Owner

Owners
04.2001 - 08.2008
  • Managed financial aspects of the business, including budgeting, payroll processing, and tax compliance.
  • Ensured top-notch customer service through regular staff coaching sessions and performance evaluations.
  • Maintained a clean, safe, and inviting atmosphere for customers to enjoy their coffee experience.
  • Set employee schedules, delegated work, and monitored food quality and service performance.

Personal Assistant

Private Family Client ( Italian)
09.1996 - 10.1998
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Displayed absolute discretion at handling confidential information.
  • Kept detailed track of household and maintenance inventory and schedules.

Flight Attendant

Israeli Air Line
01.1994 - 08.1996
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Education

Marbella Academy Design
Spain Marbella

High School Diploma -

Bonn American High School
Germany / Bad Godesberg
07.1992

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly Professional
  • Guest Services
  • Emergency Care
  • First Aid
  • Patient Stabilization

Additional Information

Type B

Languages

Hebrew
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Italian
Advanced (C1)
Spanish
Upper intermediate (B2)
German
Beginner (A1)

Additional Information

Citizenship:

Israeli 

Italian

Timeline

Rescue Volunteer

Red Cross
04.2020 - Current

Real Estate Agent

Remax EXPO
09.2018 - 12.2020

Interior Designer

Novo Disegno Mediterraneo
06.2008 - 11.2010

Coffee Shop Owner

Owners
04.2001 - 08.2008

Personal Assistant

Private Family Client ( Italian)
09.1996 - 10.1998

Flight Attendant

Israeli Air Line
01.1994 - 08.1996

Marbella Academy Design

High School Diploma -

Bonn American High School

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Dikla Pessah