Dorcas Heward-Mills
Pavia
Summary
Experienced professional with a strong background in leadership, project management, and education. Proven track record of driving innovation and within multicultural and interdisciplinary teams. Skilled in developing and managing projects, fostering collaborative environments, and achieving measurable success. Passionate about continuous personal and professional growth and contributing to meaningful initiatives.
Overview
11
11
years of professional experience
Work History
Intern
Embassy of Ghana in the Hague
The Netherlands
01.2023
- Project Management: Coordinated a diplomatic event involving multiple stakeholders, ensuring seamless execution and positive feedback
- Achievements: Improved communication protocols within the team, resulting in a 20% increase in response efficiency.
Group leader for Tels
United Nations UNESCO office
Turin, Italy
01.2021 - Current
- Leadership & Facilitation: Led a team of student body in an educational project aimed at promoting digital literacy, applying project management techniques to develop innovative solutions
- Achievements: Successfully delivered workshops that enhanced participants' skills by 30%, fostering a collaborative learning environment.
ESL Teacher
i2 Education
Chengdu, China
01.2018 - 01.2021
- Curriculum Development: Designed and implemented a new English curriculum, incorporating interactive tools to improve student engagement
- Achievements: Increased student proficiency levels by 40%, as measured by standardized tests, through innovative teaching methodologies.
Administrative Assistant/Project support
Globenuel Consult
01.2015 - 01.2016
- Assisted in managing a consultancy project aimed at optimizing business processes for local SMEs, providing administrative and research support
- Achievements: Contributed to a 15% improvement in client satisfaction through efficient project execution and support.
Branch Sales & Marketing Executive
Fidelity Bank Ghana
01.2013 - 01.2014
- Integral in coordination of a new financial product, conducting market analysis and customer outreach campaigns
- Achievements: Exceeded sales targets by 25%, and enhanced customer engagement through targeted marketing strategies.
Education
Master's Degree - World Politics and International Relations
University of Pavia
01.2023
Bachelor's Degree - Finance and Economics
Southwestern University of Finance and Economics
01.2021
International Diploma - Business Administration
University of Wales
01.2010
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project Management Software (Jira, Asana, Trello)
- Communication Tools (Slack, Microsoft Teams, Zoom)/Data Analysis Tools - Excel
- Leadership and Team Management
- Project Management
- Curriculum Development
- Cross-cultural Communication
- Workshop Facilitation
- Educational Program Design
- Sales and Marketing
- Administrative Support
- Technical Skills
Research
- Bachelor Thesis, The Impact of COVID-19 on the U.S and China Airline Industry highlighted a comprehensive analysis on the economic impact of COVID-19 on airline industries in the U.S and China, using quantitative and qualitative data.
- Master’s Thesis, The Impact of COVID-19 on economic growth: The role of governance in Ghana and Ivory Coast Master’s Thesis Investigated the relationship between governance quality and economic resilience during the COVID-19 pandemic in Ghana and Ivory Coast.
- Other Research work, House Pricing in China: Analyzed factors influencing real estate prices in China, including economic, social, and political variables. Introduction to Finance/Bank Failure and Bank Risk Management: Studied causes and preventive measures for bank failures, emphasizing risk management strategies. Life Cycle Financial Planning – Computational Finance: Developed financial models for life cycle planning, incorporating computational techniques. Trading Strategy – Financial Economics: Researched and devised effective trading strategies based on financial economic theories.
References
- Dr. Riccardo Puglisi, Associate Professor in Economics, University of Pavia, +39 0382984015, riccardo.puglisi@unipv.it
- Dr. Isaac Odoom, Associate Professor, Dept. of Political Science, Carleton University, Ottawa Canada K1S5B6, isaacOdoom@cunet.carleton.ca
Timeline
Intern
Embassy of Ghana in the Hague
01.2023
Group leader for Tels
United Nations UNESCO office
01.2021 - Current
ESL Teacher
i2 Education
01.2018 - 01.2021
Administrative Assistant/Project support
Globenuel Consult
01.2015 - 01.2016
Branch Sales & Marketing Executive
Fidelity Bank Ghana
01.2013 - 01.2014
Master's Degree - World Politics and International Relations
University of Pavia
Bachelor's Degree - Finance and Economics
Southwestern University of Finance and Economics
International Diploma - Business Administration
University of Wales