Dragana Dešić
Belgrade
Summary
Results-driven data office professional with 23 years of experience in the banking industry. Over a decade dedicated to driving impactful data initiatives, ensuring regulatory compliance, and implementing robust data governance frameworks. Proven expertise in coordinating strategic data projects, managing budget processes, and enforcing data governance regulations. Skilled in project management, fostering business partnerships, and providing comprehensive training and support. Recognized for exceptional communication, collaboration, adaptability, and quick learning abilities that consistently contribute to successful project delivery and organizational success.
Overview
29
29
years of professional experience
Work History
Officer
Bobija d.o.o
02.1996 - 08.2001
Data analyst
UniCredit SpA
07.2024 - Current
- Actively collaborate with business data stewards to implement various data projects and initiatives
- Producing the data part of the Functional Specifications, i.e., identifying data gaps, data mapping, data engines (data transformation, data aggregation)
- Ensuring that regulatory initiatives generates value in terms of data requirements
- Implementation of Data Quality Controls and monitoring of KQI (key quality indicators)
- Analysis of the results and delivery to Process Owner for the final validation
- Delivering proposal for data quality improvement - both process and technical.
CE&EE Data Office
UniCredit SpA
02.2023 - 06.2024
- Support the implementation of Data Strategy within CE&EE perimeter
- Support and coordination of strategic data related projects
- Coordination of budget and demand process within CE&EE perimeter
- Implementation of data governance related group regulations - group policies related to metadata, data lineage, data quality, key quality indicators related to data quality
- Monitoring of data governance maturity level self-assessment and definition and implementation of action plan in order to improve the maturity level.
Head of Data Governance (LDO)
UniCredit Bank Serbia
12.2015 - 01.2023
- Establishment of Data governance team as of January 2016 – started as a project and at the end of Q2 2016 established as organizational structure reporting directly to Head of Global Banking Services
- Full implementation of Data governance framework within the bank: Implementation of Data Governance methodologies (metadata, data lineage, data ownership, data quality, maturity level assessment)
- Definition of metadata repository – defined the structure of business glossary with all relevant terms (business data elements, technical data elements, both horizontal and vertical lineage, technical systems, data relevance and process criticality)
- Introduction of roles and responsibilities relevant for data governance – data owner, process owners, data stewards, application owners
- Data analysis as a part of both local and Holding requirements
- Data quality monitoring and reporting – implementation of the process for the definition and implementation of data quality controls, creation of data quality reporting as well as escalation process. Implementation of IT tool (SAS data management solution) supporting whole data governance framework covering both business glossary and data quality requirements
- Definition of job description within Data Governance and introduction of data stewards (business data analysts and data modelers)
Project Manager
UniCredit Bank Serbia
05.2005 - 11.2015
- Project management – project manager on numerous projects among which the most important are Foreign payment system implementation, Internet banking solution implementation, Basel II projects (rating software, client default, etc.)
- Business partner for Risk division projects;
- Dealing with scope, timeline, budget and resources within projects;
- Working on project contracts and project definitions;
- Support and training to bank employees regarding software (systems used for inputting clients, accounts, different booking, etc.);
- Continuous consultancy and support to colleagues regarding system changes.
Treasury Back Officer
UniCredit Bank Serbia
05.2002 - 04.2005
- Support for the Treasury department covering:
- Banking transfers including both foreign and local
- Custody transaction support
- Booking of FX and money market transactions
- SWIFT
Retail Account Manager
UniCredit Bank Serbia
09.2001 - 04.2002
- UniCredit Bank Serbia Services for the private clients (account opening, term deposits, cards, traveler's cheques, loans, cheques for collection);
- Services for the embassies; International and domestic payment orders for private clients (residents and non-residents) and embassies.
Education
Bachelor of Economics -
Belgrade University
Skills
- Data Governance
- Metadata
- Data Quality
- Data Quality Monitoring
- Project Management
- Communication and team work
- Ability to learn quickly
- Adaptability
Languages
English
Serbian
Timeline
Data analyst
UniCredit SpA
07.2024 - Current
CE&EE Data Office
UniCredit SpA
02.2023 - 06.2024
Head of Data Governance (LDO)
UniCredit Bank Serbia
12.2015 - 01.2023
Project Manager
UniCredit Bank Serbia
05.2005 - 11.2015
Treasury Back Officer
UniCredit Bank Serbia
05.2002 - 04.2005
Retail Account Manager
UniCredit Bank Serbia
09.2001 - 04.2002
Officer
Bobija d.o.o
02.1996 - 08.2001
Bachelor of Economics -
Belgrade University
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