EFE HAPPY POTZ
Roncade,TV
Summary
Dynamic professional with extensive experience in customer service and team management, notably at Aldi. Proven communication and problem-solving skills enhance operational efficiency. Adept at fostering a positive work environment while achieving company goals. Strong background in food safety protocols and inventory management, ensuring compliance and satisfaction in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Food Waiter
Camping Portofelice
05.2025 - 09.2025
- Assisted customers with menu selections and provided detailed information on food offerings.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Supported team members in delivering timely service during peak hours.
- Learned proper food handling and safety protocols to ensure compliance with health regulations.
- Collaborated with kitchen staff to ensure accurate order fulfillment and minimize wait times.
- Adapted quickly to changing customer needs and preferences, providing exceptional service under pressure.
- Contributed to a positive dining atmosphere by engaging with guests and addressing concerns promptly.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
Supermarket Manager
Aldi
03.2018 - 04.2025
- Staff management, preparation of work shifts and daily tasks.
- Management of branch accounting, ordering of goods based on analysis of trends and branch costs
- Warehouse manager, reordering and storing of goods.
Food Waiter
Old Wild West
02.2016 - 03.2018
- Responsible for table service and organizing stock quantities and supplies
Warehouse Operator
Fabretti
06.2015 - 07.2015
- Organizing the warehouse and sales associate for automotive products
Education
High School Diploma -
ISS Luzzati Gramsci
Venice, Italy05-2016
Skills
- Excellent communication skills developed through customer facing roles
- Strong problem solving abilities, even in challenging situations
- Proven ability to work effectively in a team, coordinating and motivating colleagues
- Experience maintaining a positive and efficient work environment
- Focused on achieving company goals within deadlines, as demonstrated in the role of assistant and director
Languages
Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Food Waiter
Camping Portofelice
05.2025 - 09.2025
Supermarket Manager
Aldi
03.2018 - 04.2025
Food Waiter
Old Wild West
02.2016 - 03.2018
Warehouse Operator
Fabretti
06.2015 - 07.2015
High School Diploma -
ISS Luzzati Gramsci