Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elena Visalli

Milazzo

Summary

Driven professional with experience at Vento Aureo Rooms, excelling in customer relations and organization skills. Demonstrated ability to maintain professionalism in high-pressure situations, ensuring guest satisfaction. Proven track record in improving client experience through effective communication and maintaining a welcoming environment.

Overview

2
2
years of professional experience

Work History

Receptionist

Vento Aureo Rooms
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Hotel Waiter

La Bussola Hotel
07.2022 - 09.2022
  • Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
  • Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.

Education

Hospitality Manager - Hospitality Administration And Management

Fondazione Archimede
Milazzo, Italy
01.2024

Graphic Designer - Graphic Design

ITET Leonardo Da Vinci
Milazzo, Italy
06.2020

Skills

  • Customer and client relations
  • Greeting and Seating Clients
  • Professional Demeanor
  • Organization skills
  • Telephone skills

Languages

French
Elementary (A2)
Spanish
Elementary (A2)
English
Advanced (C1)

Timeline

Receptionist

Vento Aureo Rooms
06.2023 - Current

Hotel Waiter

La Bussola Hotel
07.2022 - 09.2022

Hospitality Manager - Hospitality Administration And Management

Fondazione Archimede

Graphic Designer - Graphic Design

ITET Leonardo Da Vinci

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Elena Visalli