Elena Grandi
Perth,WA
Summary
Highly motivated and passionate Biology graduate from the University of Padua with a strong academic foundation and diverse professional experience in research, hospitality, and customer service. Completed internships focused on marine biology, gaining expertise in cellular line maintenance, toxicity testing on dolphin cell lines, and meticulous data collection and analysis. Developed strong attention to detail, solid understanding of laboratory protocols, and appreciation for research in marine ecosystems. Background in hospitality enhanced interpersonal and organizational skills through managing client interactions, handling cash transactions, and working effectively in high-demand environments. Strengthened adaptability and ability to work autonomously under pressure through roles such as bar management at a sports facility, cashiering at events, and serving at restaurants. Served as a science guide, delivering clear and engaging explanations of complex topics to diverse audiences, further honing communication skills. Seeking a part-time or full-time position to apply biology and client relations skills while continuing to expand expertise in a challenging, growth-oriented environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
WAITRESS
PIZZERIA DA FABIO
09.2024 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Event Hostess
Medical Event
10.2024 - 10.2024
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Collaborated with security personnel to maintain a safe environment for all attendees, addressing potential issues proactively.
- Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
- Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.
MARINE BIOLOGY LAB INTERNSHIP
UNIVERSITY OF PADUA
04.2024 - 07.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within lab, specificaly in the field of Tursiops Truncatus Dolphin .
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Explored new technologies and approaches to streamline processes.
Home Tutor
Private Home
12.2023 - 06.2024
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
- Created lesson plans, review worksheets and practice tests to prepare students for weekly tests and quizzes.
- Developed student confidence through positive reinforcement strategies.
SCIENTIFIC GUIDE
Sperimentando Exhibition
01.2023 - 04.2024
- Built personal relationships with guests to promote positive experiences.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
- Developed an extensive knowledge of biology and human body, enabling the provision of accurate information and insightful commentary during tours.
- Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
- Guided groups of up to 20 people on scheduled tours.
CASHIER
ACROSS Festival
09.2023 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
BARTENDER
Pegaso Ponyclub
03.2022 - 07.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
BABYSITTER WORKAWAY EXPERIENCE CORSE, FRANCE
Private Home
06.2019 - 09.2019
- Lavoro come baby-sitter presso una famiglia corsa
- Sviluppo di competenze nell'assistenza ai bambini
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Education
One Year of Study in France - Biology
UNIVERSITY OF NIMES
Nimes, FRANCEBachelor of Science - Biology
UNIVERSITY OF PADUA
PADUA, ITALY09-2024
High School Diploma -
TECHNICAL AND INTERNATIONAL COMMERCIAL INSTITUTE
Lucca, Italy06-2020
Skills
- Greeting guests
- Strong multitasking
- Hospitality service expertise
- Cleaning and sanitizing
- Environmental awareness
- Effective storytelling
- Wildlife identification
Office package
MacOs operating systems
Windows operating systems
NCBI Softwere
Additional Information
Ho svolto attività di volontariato presso L'isola d'Elba, Toscana nel monitoraggio e raccolta dati sulla deposizione di uova di tartarughe marine.
Personal Information
- Date of Birth: 09/11/01
- Driving License: Categoria B
Certification
Cardiopulmonary Resuscitation (CPR) - University of Pisa, Italy
Languages
French
Advanced (C1)
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Timeline
Event Hostess
Medical Event
10.2024 - 10.2024
WAITRESS
PIZZERIA DA FABIO
09.2024 - 12.2024
MARINE BIOLOGY LAB INTERNSHIP
UNIVERSITY OF PADUA
04.2024 - 07.2024
Home Tutor
Private Home
12.2023 - 06.2024
CASHIER
ACROSS Festival
09.2023 - 10.2023
SCIENTIFIC GUIDE
Sperimentando Exhibition
01.2023 - 04.2024
BARTENDER
Pegaso Ponyclub
03.2022 - 07.2022
BABYSITTER WORKAWAY EXPERIENCE CORSE, FRANCE
Private Home
06.2019 - 09.2019
Cardiopulmonary Resuscitation (CPR) - University of Pisa, Italy
One Year of Study in France - Biology
UNIVERSITY OF NIMES
Bachelor of Science - Biology
UNIVERSITY OF PADUA
High School Diploma -
TECHNICAL AND INTERNATIONAL COMMERCIAL INSTITUTE
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