Summary
Overview
Work History
Education
Skills
Yoga
Languages
Timeline
Generic
Eleonora Bossini

Eleonora Bossini

Busto Arsizio

Summary

I am a cheerful and enthusiastic individual with a genuine passion for learning and personal growth. My positive attitude and energetic personality make me a natural at fostering a collaborative and uplifting environment. I thrive on new challenges and am always eager to expand my knowledge and skills. My curiosity and drive for continuous improvement not only benefit my personal development but also contribute positively to any team or project I am a part of.

Overview

11
11
years of professional experience

Work History

Cabin Crew Member

Wizz Air
05.2023 - Current
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
  • Followed company regulations and rules to promote safe environment for travelers and employees.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
  • Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
  • Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
  • Provided compassionate assistance during medical emergencies onboard, administering first aid treatment according to training guidelines until further help arrived.
  • Contributed to airline''s reputation for punctuality by swiftly completing cabin preparation tasks prior to passenger boarding.

Barlady

The Warrior Celt
06.2021 - 12.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Waitress

Giovanni's Restaurant
03.2019 - 04.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Bar Waiter

Caffè La Piazzetta
06.2013 - 01.2019
  • Maintained clean and organized bar area.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
  • Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
  • Communicated with guests to record orders and assess needs.
  • Poured and prepared mixed drinks for over [Number] customers daily.
  • Anticipated guest needs and provided proactive service.
  • Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.

Education

High School Diploma -

Enaip
Vimecate
06.2012

Skills

  • Customer Assistance
  • Reliability and punctuality
  • Equipment monitoring
  • Cultural Sensitivity
  • Safety awareness
  • Assertiveness
  • Food and Beverage Service
  • Baggage handling
  • Relationship Management
  • Employee interaction

Yoga

I love yoga because it offers a perfect blend of physical and mental benefits that enhance my overall well-being. Practicing yoga helps me to stay fit and flexible, and it significantly reduces stress and anxiety through its meditative aspects. The focus on breathing and mindfulness allows me to connect with my inner self and find balance in my busy life.

Languages

English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Japanese
Intermediate (B1)

Timeline

Cabin Crew Member

Wizz Air
05.2023 - Current

Barlady

The Warrior Celt
06.2021 - 12.2021

Waitress

Giovanni's Restaurant
03.2019 - 04.2021

Bar Waiter

Caffè La Piazzetta
06.2013 - 01.2019

High School Diploma -

Enaip

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Eleonora Bossini