Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Eleonora Sangermano

Melbourne

Summary

Diligent waitress with solid background in providing exceptional customer service in fast-paced dining environments. Successfully handled high-volume tables, ensured customer satisfaction, and supported team efficiency. Demonstrated adaptability and multitasking skills consistently in dynamic situations.

Overview

4
4
years of professional experience

Work History

Waitress

Puglià
10.2024 - 01.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Dog Sitter

La Casa Di Spino
03.2021 - 10.2024
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
  • Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
  • Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.

Education

High School Diploma -

Istituto Paritario “A. POLIZIANO”
Rome, Italy
06-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Decision-making
  • Cash handling
  • Attention to detail
  • Order taking
  • Cleanliness
  • Safe food handling

Affiliations

  • Assoraider – Associazione Italiana di Scautismo raider

Languages

Italian
Bilingual or Proficient (C2)
English
Elementary (A2)
Spanish
Beginner (A1)

Timeline

Waitress

Puglià
10.2024 - 01.2025

Dog Sitter

La Casa Di Spino
03.2021 - 10.2024

High School Diploma -

Istituto Paritario “A. POLIZIANO”

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Eleonora Sangermano