Summary
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Waitress
Eleonora Saulle

Eleonora Saulle

Stewardess
RIVANAZZANO TERME,Pavia

Summary

I am a bubbly and dynamic person, passionate about achieving continuous improvement and organization while working in team. I am always looking to exceed clients expectations and give them the best experience possible. My daily goals include having a healthy life style while challenging myself to be constantly learning in order to grow as a person. I'm a fast learner and communicative person that adapts easily to new contexts, with an excellent ability to work under stress and a good predisposition to problem solving due to my previous experience in restaurants and the large scale distribution sector.Balanced, personable, and known for her excellent customer relations and welcoming attitude.

Work History

Sole Stewardess

Ocean Soul Charter
2023.05 - 2023.10
  • Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
  • Maintained a clean and organized cabin, creating a welcoming atmosphere for guests.
  • Served food and beverages promptly with focused attention to customer needs. (Silver service)
  • Cocktail making
  • Supported colleagues during high-pressure situations, maintaining professionalism under all circumstances.
  • Babysitter and children's entertainer
  • Charter experience
  • Tender driver
  • Assistance with mooring maneuvers

Sole Stewardess

Sea Life Charter
2022.06 - 2022.10
  • Enhanced passenger experience by providing exceptional customer service and attending to individual needs.
  • Maintained a clean and organized cabin, creating a welcoming atmosphere for guests.
  • Served food and beverages promptly with focused attention to customer needs. (Silver service)
  • Cocktail making
  • Supported colleagues during high-pressure situations, maintaining professionalism under all circumstances.
  • Babysitter and children's entertainer
  • Charter experience
  • Tender driver
  • Assistance with mooring maneuvers

Deputy Store Manager

MD Discount
2019.02 - 2022.05
  • Coordinated staff scheduling to ensure optimal coverage during peak business hours and special events.
  • Trained new employees on company policies, procedures, and best practices, fostering a knowledgeable workforce.
  • Collaborated with the Store Manager to develop annual budgets, set sales targets, and monitor progress towards goals.
  • Maintained visual standards throughout the store by regularly updating displays and floor layouts according to corporate guidelines.
  • Assisted in the recruitment process by conducting interviews, evaluating candidates, and making hiring recommendations.
  • Oversaw cash handling procedures ensuring accurate accounting of daily transactions while minimizing discrepancies.

Store Manager

VERA SRL
2008.06 - 2009.12
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted in recruiting, hiring and training of team members.

Education

Bachelor of Science - Catering Science And Technology

University of Milan Department of Agriculture
Milan, Italy
04.2007

Master of Business - Store Management of Branded Products

Faculty of Economy
Parma
03.2007

High School Diploma -

Children's Community Assistant
Milan, Italy
09.1995

Skills

  • Interpersonal relations
  • Security awareness
  • Child and infant care
  • First aid knowledge
  • Problem-solving capabilities
  • Attention to detail
  • Team collaboration
  • Adaptability and flexibility
  • Leadership

Languages

Italian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
French
Advanced (C1)
Spanish
Elementary (A2)

Certification

  • Ground Stewardess Certificate, I.S.F.A.S. (Higher Institute of Business and Professional Training), Monza
  • Professional qualification as a tourist services operator, I.S.F.A.S. (Higher Institute of Business and Professional Training), Monza
  • Luxury Hospitality Training (Silver service, Housekeeping & Laundry, Human Leadership Skills, VIP wardrobe care), SCS Yachting Genova
  • STCW 95
  • Medical Certificate ENG1
  • Seaman's book
  • Driving license A/B
  • Driving License M/Y, within twelve miles5

ADDITIONAL INFORMATIONS

  • Date of birth: 27/11/1972
  • Weight: 57 Kg
  • Height: 1.65 m
  • Italian Passport
  • Corrent location: Italy, Voghera
  • Flexible to change location
  • True non smoker
  • COVID Vaccinated

REFERENCES

  • Maurizio Brandaleone - Shipowner - Sea Life Charter 3389023849
  • Paolo Arena - Shipowner - Sole Charter 3481551790

HOBBIES

  • water sports, body building, reading, latin american dances, trekking

Additional Information

Several years of experience as a waitress in restaurants and catering companies

Timeline

Sole Stewardess

Ocean Soul Charter
2023.05 - 2023.10

Sole Stewardess

Sea Life Charter
2022.06 - 2022.10

Deputy Store Manager

MD Discount
2019.02 - 2022.05

Store Manager

VERA SRL
2008.06 - 2009.12

Bachelor of Science - Catering Science And Technology

University of Milan Department of Agriculture

Master of Business - Store Management of Branded Products

Faculty of Economy

High School Diploma -

Children's Community Assistant

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