Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Junior Category Manager
Iperal S.p.a.
07.2020 - 12.2023
Optimized category performance by analyzing data trends and implementing strategic initiatives.
Improved supplier relationships, negotiating favorable terms to reduce costs and improve profitability.
Analyzed competitor offerings to inform strategic decisions regarding product assortment and positioning.
Incorporated suggested changes to layouts and promotions to drive sales.
Cultural Mediator
Ies Abroad
01.2020 - 07.2020
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Sport Advisor
Decathlon Italia
11.2016 - 07.2019
Increased client satisfaction by providing personalized sports advice and recommendations based on individual goals and needs.
Developed strong relationships with clients, leading to long-term retention and loyalty through exceptional customer service.
Followed company standards for merchandise presentation and planograms of best apparel and equipment brands in sporting goods.
Maintained store displays and followed store housekeeping standards and procedures to provide assortment of sporting goods.
Waitress Trainee
NOPI Restaurant
06.2018 - 09.2018
Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
Sales and Marketing Intern
EF Education First Group
01.2018 - 04.2018
Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
Demonstrated willingness and interest in learning new tasks and skills.
Improved customer satisfaction ratings by addressing inquiries promptly and professionally.
Collaborated closely with sales team to manage leads and help with proposals.
Education
MBA - Business And Managerial Economics
Catholic University of The Sacred Heart
Piacenza, Italy
10.2020
MBA - Business Management
ESSCA School of Management
Budapest, Hungary
01.2020
Bachelor of Tourism Studies - Tourism And Travel Management
University of Milano-Bicocca
Milan, Italy
07.2018
Skills
Relationship building
Assortment optimization
Vendor Relations
Organizational skills
Customer service
Product management
Sales analysis
Timeline
Junior Category Manager
Iperal S.p.a.
07.2020 - 12.2023
Cultural Mediator
Ies Abroad
01.2020 - 07.2020
Waitress Trainee
NOPI Restaurant
06.2018 - 09.2018
Sales and Marketing Intern
EF Education First Group
01.2018 - 04.2018
Sport Advisor
Decathlon Italia
11.2016 - 07.2019
MBA - Business And Managerial Economics
Catholic University of The Sacred Heart
MBA - Business Management
ESSCA School of Management
Bachelor of Tourism Studies - Tourism And Travel Management