Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ELIA LIGUORI

BOLZANO

Summary

VISA STATUS: need Visa / Sponsor

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Skilled communicator, always curios and open-minded.

Overview

5
5
years of professional experience

Work History

Brand Sales Representative

UNDER ARMOUR ITALY - OBERALP GROUP
01.2023 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.

Customer Service Associate

UNDER ARMOUR ITALY - OBERALP GROUP
01.2021 - 01.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Inside Sales Specialist

FERCAM SPA
01.2019 - 01.2021
  • Answered customers' questions regarding products, prices, and availability.
  • Developed and deepened customer relationships to drive revenue growth.
  • Used digital methods and traditional telephone approaches to generate sales leads.
  • Used CRM software to maintain detailed contact logs and account records.
  • Negotiated prices, terms of sales and service agreements.
  • Kept detailed records of daily activities through online customer database.

Education

Bachelor of Science - COMMUNICATION SCIENCES

UNIVERSITA' ROMA TRE
ROME
07.2018

Skills

  • Product Knowledge
  • Customer Assistance
  • Computer Proficiency and Microsoft Office
  • Team Cooperation
  • Sales and Promotions
  • Relationship Building

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Intermediate (B1)

Timeline

Brand Sales Representative

UNDER ARMOUR ITALY - OBERALP GROUP
01.2023 - Current

Customer Service Associate

UNDER ARMOUR ITALY - OBERALP GROUP
01.2021 - 01.2023

Inside Sales Specialist

FERCAM SPA
01.2019 - 01.2021

Bachelor of Science - COMMUNICATION SCIENCES

UNIVERSITA' ROMA TRE

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ELIA LIGUORI