ELIA LIGUORI
BOLZANO
Summary
VISA STATUS: need Visa / Sponsor
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Skilled communicator, always curios and open-minded.
Overview
5
5
years of professional experience
Work History
Brand Sales Representative
UNDER ARMOUR ITALY - OBERALP GROUP
01.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
Customer Service Associate
UNDER ARMOUR ITALY - OBERALP GROUP
01.2021 - 01.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Inside Sales Specialist
FERCAM SPA
01.2019 - 01.2021
- Answered customers' questions regarding products, prices, and availability.
- Developed and deepened customer relationships to drive revenue growth.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Used CRM software to maintain detailed contact logs and account records.
- Negotiated prices, terms of sales and service agreements.
- Kept detailed records of daily activities through online customer database.
Education
Bachelor of Science - COMMUNICATION SCIENCES
UNIVERSITA' ROMA TRE
ROME07.2018
Skills
- Product Knowledge
- Customer Assistance
- Computer Proficiency and Microsoft Office
- Team Cooperation
- Sales and Promotions
- Relationship Building
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Intermediate (B1)
Timeline
Brand Sales Representative
UNDER ARMOUR ITALY - OBERALP GROUP
01.2023 - Current
Customer Service Associate
UNDER ARMOUR ITALY - OBERALP GROUP
01.2021 - 01.2023
Inside Sales Specialist
FERCAM SPA
01.2019 - 01.2021
Bachelor of Science - COMMUNICATION SCIENCES
UNIVERSITA' ROMA TRE