ELIA TEOT

• Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
• Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
• Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
• Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
• Ensured adherence to health codes by routinely sanitizing workstations and dining areas throughout shifts.
• Participated in regular staff meetings to discuss ways of improving overall hotel services, fostering a culture of continuous improvement among colleagues.
• Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
• Assisted in training new waitstaff, sharing best practices to improve team performance and guest satisfaction levels.
• Worked closely with event planners to create customized dining options for special occasions, ensuring a memorable experience for all attendees.

• Relations with International and Local Clients
  
• Cash Handling
  
• Beer Tapping and Beverage Service

Customer Relations
Establishing a welcoming and professional rapport with customers to ensure clear communication about the services offered. Striving to create an exceptional in-store experience by addressing their needs, offering personalized advice, and fostering satisfaction and loyalty.

Preparation for Product Printing
Overseeing the setup of printing materials and ensuring all necessary components are ready for efficient and high-quality production.

Product Printing
Executing the printing process with precision, adhering to quality standards, and ensuring the final product meets customer expectations.

Store Cleaning and Organization
Maintaining a clean, orderly, and visually appealing store environment to enhance the overall customer experience and ensure operational efficiency.

Management of Large-Scale Productions
Organizing and coordinating large-volume orders (300, 400, 500 pieces or more) with careful planning to meet deadlines while maintaining product quality and consistency.

• Preparation for Printing
  
• Cleaning and Organization of the Store

• Customer service
  
• Product Printing