Elia Inneo
MONTEMURLO
Summary
Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity. Determined, recent graduate with hospitality management degree. Highly effective in greeting guests and resolving issues. Looking for position in hospitality industry focused on providing exceptional service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Hotel Manager
HOTEL FIRENZE NUMBER NINE
2016.05 - 2021.06
Staff preparation and training, weekly working hours, commercial development and marketing both for the rooms and for related activities. Administrative and accounting management. Complete management of all practical activities.
F&B Manager
EXPERIMENTAL BEACH
2014.11 - 2016.05
- Staff preparation and training, weekly working hours, commercial development and catering marketing. Menu creation and Wine List. Administrative and accounting management. Complete management of all practical activities.
Assistant Hotel Manager
THE SOHO HOTEL
2012.05 - 2014.06
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Staff preparation and training, weekly working hours, commercial development and marketing both for the rooms and for related activities. Administrative and accounting management. Complete management of all practical activities.
Hotel Manager
HOTEL I VIVAI
2021.07 - 2023.08
Staff preparation and training, weekly working hours, commercial development and marketing both for the rooms and for related activities. Administrative and accounting management. Complete management of all practical activities.
Restaurant Bar Manager
CIPRIANI
2010.05 - 2012.04
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Staff management, event organization, orders and inventories, commercial and administrative planning
Bartender
AQUA
2008.07 - 2010.03
Preparation of cocktails and operational management of the warehouse and the wine list.
Education
High School Diploma -
ITC CAPITINI
AGLIANA, ITALY06.2008
Skills
- Safety Procedures
- Regulatory Compliance
- Outstanding Communication Skills
- Structure Pricing
- Interpersonal Communications
- Employee Scheduling
- Customer Inquiries
- Project Oversight
- Account Administration
- Revenue Generation
- Hotel Marketing
- Rooms Division
Certification
- Licensed Sommelier AIS
- Licensed Bartender AIBES
Languages
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Timeline
Hotel Manager
HOTEL I VIVAI
2021.07 - 2023.08
Hotel Manager
HOTEL FIRENZE NUMBER NINE
2016.05 - 2021.06
F&B Manager
EXPERIMENTAL BEACH
2014.11 - 2016.05
Assistant Hotel Manager
THE SOHO HOTEL
2012.05 - 2014.06
Restaurant Bar Manager
CIPRIANI
2010.05 - 2012.04
Bartender
AQUA
2008.07 - 2010.03
High School Diploma -
ITC CAPITINI
- Licensed Sommelier AIS
- Licensed Bartender AIBES
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