Elisabetta Bazzicalupo
Savona
Profilo professionale
Detail-oriented and proactive IT business analyst with extensive experience supporting financial operations, vendor management, and process optimization within a global corporate environment. Proven ability to collaborate cross-functionally with IT, strategy, and financial teams to deliver data-driven insights, streamline workflows, and enhance operational continuity.
Panoramica
19
19
anni di esperienza professionale
Esperienza lavorativa
IT Governance & Compliance Analyst
Global Maritime Information System - Carnival Corporation
03.2024 - ad oggi
- Cross-functional collaboration: Supported financial operations by partnering with various IT Business Strategy & Financial Operations, providing data extraction and analysis for GMS teams. Developed and maintained regular reports to support business decision-making and performance tracking.
- Operational continuity: Took over key administrative responsibilities to ensure uninterrupted IT operations.
IT Asset Management Systems Business Analyst
Carnival Corporation
11.2020 - 11.2025
- Currently as IT Business Analyst, I'm working in a dynamic and international context in continuous contact with all Carnival Brands in this context I'm following international Projects improving my capability to work closely with international companies and to adapt myself to the business needs.
- I'm efficiently contributing in future IT implementations and I'm helping the Marine Organizations of all Carnival Brands to optimize their processes both on board and on shore.
- I'm currently directly involved in development of new Web Platform to enable an overall Management of Carnival fleet Maintenance Processes, compatible with any device (laptop/desktop, smartphone, tablet) and any operating system (Android, OS, Windows).
- Principal responsibilities and skills include:
- Collect and analyze Business Users requirements, relating to Asset Management Applications and Systems, and prepare relative User Stories to describe IT solutions corresponding to the operational and analytical needs of the Business.
- Comprehend key Business operational activities, with the purpose of anticipating during functional analysis phase critical situations, and address the right solutions to support user's operational requirements.
- Interact with IT application external vendors to ensure that application development follow UX Guidelines to provide a good User Experience to Business Users.
- Prepare analysis and test check list to guarantee that all changes related to applications standard functionalities and custom program work properly and prepare the specific documentation in line with Carnival quality standard Supporting Tool for analysis and testing phases Azure DevOps
- Support the business in system adoption (e.g. training and usage).
- Involve and manage both external vendors and business users to find the right solution in case of systems in issue (e.g. bug, low performance).
- Coordinate testing and interact with the Internal Customers with the purpose of ensuring the proper quality of the Software.
- Support the Project Manager in the following areas:
- - Project planning definition
- - Application functionality
- - Custom solution analysis
- - Interface analysis with Legacy Systems
- - Check external vendor activities.
- Azure DevOps usage for Application Management
- Service Now usage for Incident Management
- JIRA platform usage for Application Management
- Pagina 1 di 4 - Curriculum vitae
- Elisabetta Bazzicalupo
IT Business Analyst
Global Maritime Information System - Carnival Corporation
11.2020 - 02.2024
- Business Requirements Analysis: Collected and analyzed user requirements related to Marine System and other business functions. Ensured the effective implementation of solutions to meet business needs.
- Functional Analysis: Gained deep understanding of core business operations to anticipate potential issues and propose effective solutions during the analysis phase.
- Vendor Coordination: Collaborated with external IT vendors to ensure application development met functional specifications and adhered to UX guidelines for optimal user experience.
- Testing & Quality Assurance: Created analysis documentation and conducted tests to validate standard functionalities met both Carnival's and external vendors' quality standards.
- Tool Proficiency: Utilized Azure DevOps for application lifecycle management, including requirements definition, review, project management, and testing.
- Vendor Adoption: Developed and maintained vendor support business relationships to aid vendor teams and improve business functions.
- Project Management: Identified and resolved business issues such as resource and performance bottlenecks, involving both vendors and business users.
Technical Maintenance Systems Business Analyst
Carnival Maritime Information Technology, Costa Group
09.2018 - 10.2020
- The systems/processes under my area are:
- LEVANTE (Asset Management Web Platform)
- InfoSHIP (Technical Operation and Procurement System)
- AMOS (Technical Operation and Procurement System)
- ShipServ (Vendo Portal)
- SeaDataHub Microsoft Power BI Reporting
- Pagina 2 di 4 - Curriculum vitae
- Elisabetta Bazzicalupo
IT Business Analyst
Carnival Maritime Information Technology
09.2018 - 10.2020
- Driving process oversight and continuous improvement for operational and supply chain business needs.
- Business Requirements Analysis: Conducted in-depth analysis of procurement and supply chain business needs to identify system improvements and digital opportunities.
- Functional Specification Design: Drafted detailed functional specifications to guide the evolution of enterprise applications and ensure optimal user experience.
- Data-Driven Optimization: Supported the development of reporting solutions to enhance data analysis and decision-making across supply chain operations.
- Testing & Validation: Conducted tests for both standard and custom functionalities, ensuring reliability, performance, and alignment with business objectives.
Information Technology Supply Chain Business Analyst
Costa Crociere S.p.A.
03.2016 - 09.2018
- Procurement & Supply Chain System Senior Business Analyst at Costa Group analysis of business requirements, drafting functional specifications to define the evolution of applications and reporting tools used to analyze data and test of new standard and custom functionalities.
- Tourism Business
- Pagina 2 di 4 - Curriculum vitae
- Elisabetta Bazzicalupo
IT Business Analyst
COM.NEXO' GROUP
06.2008 - 02.2016
- Conducted in-depth analysis of business requirements with the Treasury and Credit Management teams for Costa Crociere S.p.A. brand. Led transformation processes and system improvements.
- Designed and drafted detailed functional specifications to guide the evolution of enterprise applications and ensure optimal user experience.
- Supported the testing and validation of standard and custom solutions used across business units, ensuring alignment with business objectives and industry standards.
- Led testing activities to validate standard and custom functionalities, ensuring reliability, performance, and user experience.
Information Technology Finance Business Analyst
Network Integration and Solution Srl, Via al Porto Antico, Genova, Italy (June 2008 – February 2014) CON.NEX Group Via degli Artigianelli 10, Milan, Italy (March 2014 – February 2016)
06.2008 - 02.2016
- Treasury and credit management Senior Business Analyst at Costa Crociere S.p.A. analysis of business requirements, drafting functional specifications to define the evolution of applications and reporting tools used to analyze financial data and test of new standard and custom functionalities.
- Tourism Business
- Pagina 3 di 4 - Curriculum vitae
- Elisabetta Bazzicalupo
Reporting Analyst
AMSA S.p.A.
01.2007 - 06.2007
- Conducted analysis and reporting for the 'Site 2' process, providing insights and recommendations to the management team.
- Collected operational data related to the reconstruction process and contributed to the preparation of reports.
- Assisted in developing the business forecast for the Fiscal Year 2007.
Internship
AMS S.p.A, Termovalorizzatore Silla 2 Via Silla, Milan (Italy)
Milan
01.2007 - 06.2007
- Incinerator process analysis, with the use of plant control and management system via simulation: and testing Data collection, reconstruction of corporate processes and planning business forecast for the year 2007.
- Treatment of non-recoverable and non-recyclable waste, used as fuel to produce heat and electricity
- Pagina 3 di 4 - Curriculum vitae
- Elisabetta Bazzicalupo
Istruzione
High School Diploma - undefined
Scientific High School
03.2000
Degree in Industrial Engineering - undefined
Università degli Studi di Genova
03.2008
Competenze
- Business Requirement Analysis
- Data Analysis & Reporting
- Financial Data Interpretation
- Ability to write and manage test cases and test plans
- Understanding of business processes
- Strong analytical mindset with attention to detail
- Effective Feedback
- Communication & Result-Oriented Reporting
- Team player with collaborative approach to problem-solving
- Autonomous Task Management
- Supportive Leadership
- Cross Functional Collaboration
- Task Monitoring and Structured Documentation
Personal skills and competences
Italiano - Native
English - Intermediate
Disclaimer
I authorize the use of my personal data according to Legislative Decree N 196/03
Driving licence
B; car owner
Nome sezione
Skilled in extracting and analyzing large datasets to identify trends and support strategic decision-making. Successfully facilitated the transfer of key administrative responsibilities, ensuring uninterrupted business operations. Experienced in supporting vendor management and vendor sourcing in coordination with global sourcing teams.
Cronologia
IT Governance & Compliance Analyst
Global Maritime Information System - Carnival Corporation
03.2024 - ad oggi
IT Asset Management Systems Business Analyst
Carnival Corporation
11.2020 - 11.2025
IT Business Analyst
Global Maritime Information System - Carnival Corporation
11.2020 - 02.2024
Technical Maintenance Systems Business Analyst
Carnival Maritime Information Technology, Costa Group
09.2018 - 10.2020
IT Business Analyst
Carnival Maritime Information Technology
09.2018 - 10.2020
Information Technology Supply Chain Business Analyst
Costa Crociere S.p.A.
03.2016 - 09.2018
IT Business Analyst
COM.NEXO' GROUP
06.2008 - 02.2016
Information Technology Finance Business Analyst
Network Integration and Solution Srl, Via al Porto Antico, Genova, Italy (June 2008 – February 2014) CON.NEX Group Via degli Artigianelli 10, Milan, Italy (March 2014 – February 2016)
06.2008 - 02.2016
Reporting Analyst
AMSA S.p.A.
01.2007 - 06.2007
Internship
AMS S.p.A, Termovalorizzatore Silla 2 Via Silla, Milan (Italy)
01.2007 - 06.2007
High School Diploma - undefined
Scientific High School
Degree in Industrial Engineering - undefined
Università degli Studi di Genova