Graduated in Sociology, I enjoy challenging myself and completing my tasks with initiative, curiosity, care, and attention to detail.
Leader with experience in logistical contexts within large-scale retail.
Overview
14
14
years of professional experience
Work History
Quality Assurance Team Lead
Amazon Italy
07.2024 - Current
Operational support to the team in carrying out assigned tasks;
Analysis of results, identification of causes of potential issues, and implementation of appropriate corrective actions;
Monitoring of inventory and warehouse quality;
Collaboration in creating and promoting a positive and constructive atmosphere within the team.
Workflow Coordinator
Amazon Italy
09.2020 - 06.2024
Analysis of results, identification of potential issues, and implementation of appropriate corrective actions;
Coordination of team members' work, planning of activities, and optimization of procedures to achieve desired objectives within the workflow;
Analysis of business processes and procedures to identify potential issues and implement appropriate corrective actions.
Warehouse Worker
Amazon Italy
05.2018 - 08.2020
Management and storage of goods in the automated warehouse;
Packaging of outbound goods.
Safety Coordinator
Amazon Italy
11.2019 - 01.2020
Investigation of incidents, near misses, and injuries;
Observation of the hazardous and non-hazardous waste disposal process;
Risk assessment;
Updating of internal records;
Safety interventions and audits.
Medical Office Secretary
Private Individual
08.2010 - 05.2018
Physical and telephone reception of patients;
Organization of medical visits and appointments;
Performing administrative tasks;
Managing emails.
Education
Bachelor Degree - Sociology
University La Sapienza
Rome, Italy
10-2015
Skills
Basic knowledge of Six Sigma principles
KPI analysis skills
Multitasking
Leadership
Organizational skills
People management
Problem solving
Teamwork
Strategic planning
Performance evaluation criteria
Languages
Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Quality Assurance Team Lead
Amazon Italy
07.2024 - Current
Workflow Coordinator
Amazon Italy
09.2020 - 06.2024
Safety Coordinator
Amazon Italy
11.2019 - 01.2020
Warehouse Worker
Amazon Italy
05.2018 - 08.2020
Medical Office Secretary
Private Individual
08.2010 - 05.2018
Bachelor Degree - Sociology
University La Sapienza
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