Summary
Overview
Work History
Education
Skills
Skills
Personal Information
Languages
Timeline
Generic
Elisabetta Zambolin

Elisabetta Zambolin

Milan

Summary

Customer Service Specialist

Overview

13
13
years of professional experience

Work History

Customer Service Specialist

Moose Knuckles
2018.07 - Current

Managing customer orders, reorders, swaps, claims, shipments, payments. Providing different reports during the season. Supporting sales team during sales campaign especially with key accounts

Customer Service Specialist

NGG
2016.03 - 2018.06

Managing customer orders, reorders, swaps, claims, shipments, payments. Providing different reports during the season. Managing shipments of special productions, samples and seedings

Customer Service Specialist

Malìparmi
2012.06 - 2016.04

Managing customer orders, reorders, swaps, claims, shipments, payments. Providing different reports during the season.Organization of trade fairs and exhibitions in Paris, Munich and New York

Customer Service Specialist

Rossimoda (LVMH Fashion Group)
2011.05 - 2012.05

Managing customer orders, reorders, swaps, claims, shipments, payments. Providing different reports during the season. Participation to trade fairs and exhibitions

Customer service intern

Sergio Rossi
2010.11 - 2011.04

Managing customer orders, reorders, swaps, claims, shipments, payments. Providing different reports during the season

Education

Master Degree in Made in Italy, Fashion And Luxury -

Libera Università Di Lingue E Comunicazione IULM
Milan, Italy
09.2010

Degree in Foreign Languages And Communication -

Università Degli Studi Di Padova
Padova, Italy
09.2009

High school diploma -

Liceo Scientifico ‘E.Mattei’
Padova, Italy
01.2004

Skills

  • Problem solving skills

  • Relationship building

  • Team working

  • Microsoft Office

Skills

I speak Italian, English, German, French, Spanish. I can easily communicate with customers and colleagues. I can independently organize my job, working towards goals, respecting deadlines, and collaborating and cooperating with a team.

Personal Information

  • Date of Birth: 04/07/1984
  • Nationality: Italian

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Advanced (C1)
German
Intermediate (B1)
Spanish
Elementary (A2)

Timeline

Customer Service Specialist

Moose Knuckles
2018.07 - Current

Customer Service Specialist

NGG
2016.03 - 2018.06

Customer Service Specialist

Malìparmi
2012.06 - 2016.04

Customer Service Specialist

Rossimoda (LVMH Fashion Group)
2011.05 - 2012.05

Customer service intern

Sergio Rossi
2010.11 - 2011.04

Master Degree in Made in Italy, Fashion And Luxury -

Libera Università Di Lingue E Comunicazione IULM

Degree in Foreign Languages And Communication -

Università Degli Studi Di Padova

High school diploma -

Liceo Scientifico ‘E.Mattei’
Elisabetta Zambolin