Emanuela Commisso
Milano
Summary
Accomplished Software Developer and IT Consultant with extensive experience in middleware integration, application support, and backend software development. Proven track record in technical troubleshooting, incident management, and SQL database management across diverse industries. Adept at cross-functional collaboration and client communication, with a strong focus on problem solving and ticket prioritisation. Demonstrates expertise in AS400 programming (RPG and COBOL) and WMS support. Career goal: to leverage technical skills in a challenging environment that fosters innovation and growth.
Overview
2
2
Languages
26
26
years of professional experience
Work History
Software Developer and WMS application support
Fiege Logistics Italia
07.2021 - Current
- 07/2021- Fiege Logistics Italia ( employee Level 2, logistics contract)
Software Developer and WMS application support.
I handle ticket resolution with Jaira, providing first-level helpdesk support.
Additionally, I carry out testing for software implementations or fixes.
IT consultant (employee)
Lynx SpA
Milano
02.2015 - 06.2021
- 02/2015–Present: IT Consultant (Employee), Lynx SpA, Milan
- 02/2015: IXP Middleware for DSI Intesa Sanpaolo, Milan (Entry Point)
- From 03/2015: MySQL (Windows) and SSIS for Banca Esperia, Milan
- From 01/2016: IXP Middleware for DSI Intesa Sanpaolo, Milan (Entry Point)
- From 05/2017: IXP Middleware for DSI Intesa Sanpaolo, Milan (Entry Point – Technical Support)
- From 01/2018: Software Developer, IBM WebSphere Business Integration Message Broker (ESQL)
IT Consultant - Employee
Ams Consulting Srl
Milano
07.2009 - 01.2015
- 07/2009–Present –
IT Consultant – Employee of Ams Consulting Srl
July–September 2009: Consulting engagement at UniCredit, Milan (Mainframe, COBOL language). From October 2009: Consulting engagement
for Almaviva Finance in Milan, serving the DSI client within the Intesa Sanpaolo Group/Sire Group (AS400 platform programming,
RPG ILE/CL languages; from January 2011: Change Management Group).
Training internship as a computer programmer
AMS Consulting Srl
Messina
01.2009 - 07.2009
January 2009: Internship/training as a computer programmer on the AS/400 platform at AMS Consulting Srl in Messina. Learning and application of the primary programming languages and tools used on this platform:
RPG, ILE-RPG, COBOL/400;
SDA (screens, menus, subfiles), RLU (printer files), Query/400; DB2, SQL
Ribes Servizi S.p.A.
Ivrea
04.2005 - 09.2008
- Creation of tax databases—including subsequent audits and litigation—on behalf of public administrations, carried out for Ribes Servizi S.p.A. (based in Ivrea, Turin) and as a member of the social cooperative GAIA Servizi, which provides services to public entities.
GE.CO di Milano
04.2004 - 03.2005
- Debt collection for private individuals and public administration, handled by GE.CO of Milan.
law degree
university of Messina
Messina
09.2000 - 02.2004
Education
Corso "Programmazione ad oggetti con Java" - Java
Centro di formazione Vigorelli
MilanoSkills
- Application support
- Incident management
- Technical troubleshooting
- SQL querying
- Database administration
- SQL database management
- Middleware integration
- WMS support
- Client communication
- Ticket prioritization
- Problem solving
- Cross functional collaboration
- As400 ( rpg and cobol)
- Team player
- Backend software development
- Software debugging
- Collaborative team player
- Jira
- Unit testing
- Programme testing software
- Creative problem solving
- Debugging
- Software applications
- Testing and maintenance
- Technical documentation writing
Custom Section
I authorize the processing of the personal data contained in this document pursuant to Law 196/2003. Milan, March 15, 2024 – Dr. Emanuela Commisso
Languages
English
Upper Intermediate
B2
Spanish
Intermediate
B1
Hobbies and Interests
Sociable, open to meeting new people, curious, and collaborative
Hobbies and interests
I love mystery films and books; I enjoy Latin American dancing, going to the cinema, working out at the gym, and—whenever possible—doing decoupage.
Timeline
Software Developer and WMS application support
Fiege Logistics Italia
07.2021 - Current
IT consultant (employee)
Lynx SpA
02.2015 - 06.2021
IT Consultant - Employee
Ams Consulting Srl
07.2009 - 01.2015
Training internship as a computer programmer
AMS Consulting Srl
01.2009 - 07.2009
Ribes Servizi S.p.A.
04.2005 - 09.2008
GE.CO di Milano
04.2004 - 03.2005
law degree
university of Messina
09.2000 - 02.2004
Corso "Programmazione ad oggetti con Java" - Java
Centro di formazione Vigorelli