Summary
Overview
Work History
Education
Skills
Consent
Capacities And Competences
Timeline
Generic

Emanuela Laguardia

Rome

Summary

HR management expert with 15 years of international experience, bilingual in English/Italian. Specialized in optimizing the most valuable asset of any organization: its people. Demonstrated expertise in crafting, developing, and executing HR strategies aligned with company culture and vision. Recognized leadership and intuitive skills honed in guiding change through individual awareness development. Deep knowledge and application of methodologies and concepts such as Emotional Intelligence, Emotional Agility, Psychological Safety, feedback culture via Radical Candor, and innovative models based on Freedom and Responsibility, aiming to guide each individual towards achieving their full professional and personal potential, thus reinforcing organizational growth. Proficient in assertive communication, training activities, coaching, and relational dynamics as tools to create a culture of effective communication and conscious feedback, aimed at enhancing employee well-being, fostering engagement, and promoting sustainable organizational growth, with the perspective of a work environment where both employees and the company can thrive. Competent in HR functional, strategic, and administrative areas, as well as in recruiting processes, personnel development, and communication. Experienced in efficient hiring and onboarding management, employee relations, and effective HR administrative operations. Specialized in analysis, monitoring, and evaluation, having already developed an innovative employee performance management system and devised Monitoring and Evaluation programs focused on assessing the quality of managerial training and departmental services. Expert in developing Employee Performance Assessment systems in the perspective of Personnel Growth Paths. Skilled at creating and maintaining effective relationships with HR department stakeholders and business partners such as labor consultants, lawyers and unions. Specialist in assertive communication and conflict management. Resilient with strong work ethic, exceptional organizational skills, attention to details, intense work ethic and high motivation. Reliable, with a problem-solving oriented approach and understanding of organizational needs.

Overview

15
15
years of professional experience

Work History

Head of HR Function

Deep Blue Srl
09.2022 - Current
  • Leading HR strategy and activities in collaboration with senior management to oversee entire employee lifecycle, defining recruiting process and managing onboarding, training, and talent development while ensuring alignment with company culture.
  • Creating, developing, and implementing performance assessment system tailored to company culture, including 360-degree feedback for professional Growth Paths
  • Structuring HR processes in close collaboration with senior management, with focus on creative problem-solving and development and implementation of effective solutions toward efficiency
  • Collaborating with senior management to update and define compensation packages, salaries, related benefits and corporate well-being initiatives for employees
  • Ensuring HR procedures compliance with labor regulations, working closely with administration and external consultants
  • Managing, in collaboration with senior management, relationships with external stakeholders, particularly with unions, to ensure best worker participation and awareness
  • Developing, in collaboration with senior management, an HR plan for organizational development and change, identifying areas for personnel management improvement and designing employee Training & Development initiatives
  • Collaborating with senior management to ensure that diversity and gender equality inclusion values are embraced and integrated into company culture, promoted through initiatives aimed at fostering diverse and fair work environment
  • Playing key role in candidate evaluation and interview processes, serving as resource for employees, offering guidance, advice and coaching as needed
  • Managing complex employee relations issues, fostering culture of trust, respect, and open communication

HR & Culture Manager

WALKS Tour International
09.2018 - 03.2022
  • Acted as point of contact for employees regarding all HR matters, addressing queries, and providing guidance on execution of guidelines and procedures. Responsible for HR administration to ensure smooth functioning of HR services
  • Managed entire HR lifecycle (recruiting, onboarding/offboarding) and monitoring integration of new hires through informal interviews at 30-60-90 days from date of hire to support transition within team; anticipating and addressing potential issues and coordinating with departments to ensure excellent employee onboarding experience
  • Talent management: Developed employee performance assessment system as part of professional development plan. Created career counseling program to manage internal employee mobility and facilitate transitions to new roles
  • Efficient implementation of new HR procedures and processes throughout organization. Managed employment contracts, prepared comprehensive reports on general HR activities and personnel aspects. Budget management and development of compensation packages
  • Designed and implemented employee training programs to develop key managerial and relational skills. Planned and executed employee engagement activities to facilitate communication within organization
  • Developed meritocracy practices and corporate well-being programs. Conducted regular monitoring to assess employee concerns. Constructive management of disciplinary procedures, retention operations and terminations. Promoted employee engagement in corporate culture through events and training activities
  • Effectively managed relationships with employees, demonstrating reliability and fairness in interpreting personnel requests and ensuring adequate awareness about policies and procedures. Effective management of mediation and early conflict resolution

HR Manager

Eating Europe
02.2017 - 07.2018
  • Designed and implemented strategic plan to align human capital with company activities and establish HR functional guidelines
  • Developed performance evaluation system with clear expectations for achieving measurable results.
  • Remodeled work structure by updating requirements and job descriptions for all positions.
  • Planned and managed recruitment activities for new hires, employing strategic personnel and managerial role management practices.
  • Identified training needs, designed, and facilitated learning activities with external facilitators.

Organizational Development & Training Specialist

Walter E. Washington Convention Center
04.2014 - 06.2016
  • Developed and implemented comprehensive training curriculum on development of essential managerial skills, administrative skills and professional communication
  • Designed standardized evaluation system to assess quality and effectiveness of training programs and HR services.
  • Collaborated with executives to design innovative Performance Management System (Results Based Management Framework and Feedback 360 Process).
  • Trained managers to record and monitor performance of individual employees, teams and departments.
  • Designed and managed Internship program in cooperation with universities and NFLPA.
  • Innovated Tuition Refund and Training policies

HR Consultant - Management & Leadership Program

United Nations, Food and Agriculture Organization
09.2009 - 01.2013
  • Launched and implemented innovative standardized evaluation system to assess quality and impact of learning activities through specific KPIs.
  • Provided thorough evaluation reports.
  • Orchestrated international training events with world renowned speakers.
  • Cooperated with management to design course content materials for leadership programs tailored to middle and senior management.
  • Supervised application of approved guidelines and evaluation methodologies
  • Feedback 360 Process

Education

Master Degree in Sociology - Focus on People Management and Monitoring & Evaluation -

La Sapienza University
Rome, Italy
2005

Master in Corporate Communication -

LUISS Business School
Rome, Italy
2006

English Diploma

The International English School
Cape Town, South Africa
2007

Myers-Briggs Certified Practitioner
Arlington, VA USA
2014

Mindfulness Based Stress Reduction Certificate

George Town University Hospital
Washington, DC USA
2016

Giunti Psychometrics School

Emotional Intelligence & Conflict Management
Rome, Italy
2020

C2 Proficiency Qualification

Cambridge University Press & Assessment English
Rome, Italy
2021

Emotional Agility For Wellbeing At Work

Prof. Susan David Online Training
USA
2024

Skills

  • Business Writing English/Italian
  • HR analytics
  • Employee Relations
  • Global HR experience
  • Organizational Development
  • Policy Improvement Recommendations
  • Coaching and Mentoring
  • Recruitment and hiring
  • Diversity and Inclusion
  • Training and Development
  • Human Resources Operations
  • Exit Interviews and Processes
  • Conflict Resolution
  • Performance Management Systems

Consent

I  hereby authorize the processing of personal data contained in my CV ex art. 13 of Legislative Decree 196/2003 and art. 13 of EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data.

Capacities And Competences

  • Business Writing English/Italian
  • Expert knowledge of HR methodologies and processes, as well as change management models
  • Ability to identify and convey organizational values and drive consensus on the company's vision through new policies and engagement activities
  • Creation, development and implementation of training programs
  • Organization of international events to develop managerial skills
  • Communication and Organizational Development
  • Creation and implementation of communication plans to promote organizational changes, training, and employee engagement activities
  • Active Listening and Coaching
  • Analysis of processes related to organizational change
  • Emotional intelligence and conflict resolution
  • Monitoring & Evaluation
  • Creation and implementation of Monitoring and Evaluation systems to ensure benchmarking and assessment of key performance indicators for training programs
  • Methodological consultation for HR metrics and development of employee performance evaluation systems
  • Analysis of quantitative and qualitative data using software such as SPSS, online/in-house software
  • Supervision of the application of tools and processes to ensure optimal use of data, producing comprehensive reports
  • Technology
  • Creation, development and delivery of training activities for personnel development
  • Proficiency in MS Office/Google Suite, Slack, Asana, Zoom, RecRight, SPSS, Survey Monkey and other M&E and HR management software. Quick learning of new computer tools

Timeline

Head of HR Function

Deep Blue Srl
09.2022 - Current

HR & Culture Manager

WALKS Tour International
09.2018 - 03.2022

HR Manager

Eating Europe
02.2017 - 07.2018

Organizational Development & Training Specialist

Walter E. Washington Convention Center
04.2014 - 06.2016

HR Consultant - Management & Leadership Program

United Nations, Food and Agriculture Organization
09.2009 - 01.2013

Master Degree in Sociology - Focus on People Management and Monitoring & Evaluation -

La Sapienza University

Master in Corporate Communication -

LUISS Business School

English Diploma

The International English School

Myers-Briggs Certified Practitioner

Mindfulness Based Stress Reduction Certificate

George Town University Hospital

Giunti Psychometrics School

Emotional Intelligence & Conflict Management

C2 Proficiency Qualification

Cambridge University Press & Assessment English

Emotional Agility For Wellbeing At Work

Prof. Susan David Online Training
Emanuela Laguardia