Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emiliano Giavoni

Osimo,AN

Summary

Driven financial professional with a proven track record at UniCredit bank, enhancing client satisfaction through tailored financial advice and strategic mortgage solutions.

Skilled in coordination and management of international business relations.

Excelled in interpersonal communication, skilled in cross-cultural communication and problem-solving, adept at fostering strong client relationships and operational efficiency.



Overview

6
6
years of professional experience

Work History

Financial Agent

UniCredit MyAgents
07.2022 - Current
  • Secured mortgages on properties in Italy for foreigners and / or Italian citizens resident outside of Italy with foreign income.
  • Increased client satisfaction by providing timely and accurate financial advice tailored to individual needs.
  • Coordinated with external partners such as tax professionals, attorneys, and insurance agents to provide comprehensive services for clients'' needs.
  • Collaborated with team members to develop new strategies for client acquisition, leading to increased market share.
  • Negotiated favorable terms on loans or credit arrangements on behalf of clients, reducing interest expenses over time.
  • Identified potential areas for operational improvement, making recommendations to management that ultimately led to increased efficiency and effectiveness.
  • Developed strong relationships with clients through active listening and personalized recommendations, leading to higher retention rates.

Foreign Sales Office (trainee)

Paima SPA
09.2018 - 11.2018
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Supported tasks to increase understanding of industry processes.
  • Performed administrative functions, answering phones and filing paperwork in support of department.
  • Troubleshot minor issues with office tools and equipment, escalating more serious problems to supervisor.
  • Offered technical support and troubleshot issues to enhance office productivity.

Education

Bachelor's Degree - Language Mediation Sciences

Università Degli Studi Di Macerata
Macerata, Italy
10.2021

Skills

  • Portfolio Management
  • Product Sales
  • Customer Service
  • Problem-Solving
  • Multitasking
  • Problem-solving abilities
  • Cross-cultural communication
  • Fluent Bilingualism

Languages

Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Upper intermediate (B2)
Brazilian Portuguese
Elementary (A2)

Timeline

Financial Agent

UniCredit MyAgents
07.2022 - Current

Foreign Sales Office (trainee)

Paima SPA
09.2018 - 11.2018

Bachelor's Degree - Language Mediation Sciences

Università Degli Studi Di Macerata
Emiliano Giavoni