Emiliano Spartaco Giordana
Turin
Summary
Driven Systems Administrator with 24 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
29
29
years of professional experience
Work History
System Administrator
Tyvak International S.r.l.
04.2022 - Current
- Supporting the management in organizing and planning of entire company IT structure, as well as its management
- Given the company's particular core business, used technologies are extremely varied both in terms of type and business sector
- In addition, the close correlation with Terran Orbital, US parent company, requires continuous collaboration with large and structured overseas company
- From a technical point of view, the tools used are Windows 2022/2019/2016, Linux CentOS (migration to Ubuntu Landscape), VMware ESXi, Microsoft 365 Business Premium, Microsoft Entra, Atlassian (Jira, Confluence, Bitbucket), Sinology, Acronis, SolidWorks PDM, Altium Designer, MatLab, Hexagon suite for design, C&R Thermal Desktop, Valispace, FortiGate firewall, Keeper Security, CrowdStrike, ManageEngine, Apple Business Manager, Windows 10/11, Linux Ubuntu Pro, Apple iOS, Digiflex Site Manager (Access Control), Yeastar S50 IP-PBX (PBX).
System Administrator
Critical Service S.r.l.
07.2018 - 03.2022
- System management of Stellantis datacenters production plants (worldwide) ensuring constant monitoring, rapid responses, analysis and solution of complex problems on VMware server farms, Windows Server and Red Hat Linux operating systems
- System management of backup infrastructures and storage equipment EMC DELL Networker for FIAT group.
Account Manager and Systems Engineer
ET4S S.r.l.
11.2015 - 11.2017
- Responsible for managing, day-to-day, company's contacts by providing highly active, responsive and sensitive account management service in developing close and trusting relationships with customers and resellers
- Management of portfolio of more than 80 dealers and 100 customers
- Responsible for technical assistance to customers and resellers regarding installation, configuration and maintenance of Bitdefender GravityZone Business Security antivirus systems even in complex architectures in integration with Microsoft AD, Microsoft Exchange servers and virtualization environments.
Mainframe Operations Management
DPCS S.r.l.
08.2013 - 07.2015
- Management of banking operations after branch closures (batch) through monitoring of applications in mainframe environment and management of operational job dumps through BMC Remedy, at Intesa Sanpaolo customer's premises.
System Administrator
SYNERGIA ICT PROGETTI & SERVIZI S.R.L.
01.2010 - 05.2012
- Management of AVID iNews infrastructure (Red Hat 3 linux platform) regarding user administration, maintenance and server management activities
- Management of Telpress Tosca data receiver infrastructure (on Win Server 2003 and 2008 platform)
- Data backup to tape (DAT) and NAS
- Management of infrastructure of TGR's audio/video acquisition servers on national territory (Win Server 2003 and 2008 platform)
- Workstation management on Citrix infrastructure.
Help Desk at G.B.S. (Generali Business Solutions Del Gruppo Generali)
Audacia Software Factory S.r.l
05.2009 - 01.2010
- Management of planning and installation activities for new agencies of Augusta Insurance Company and help desk to support agencies themselves by working through Remedy tools and remote connection (VNC / LogMeIn) on client problems of agency PCs.
Help Desk at Equitalia Nomos
S.H.T. S.r.l.
11.2008 - 05.2009
- Management of project for renewal of company's PC fleet (installation, configuration of new PCs) in offices of northern Italy and 1st level help desk support from Turin headquarters on hardware and software problems through internal tools of trouble ticketing and remote connection (via DameWare), management of problems related to user administration on Microsoft Active Directory.
ICT Consultant at FGA Fiat Group Automobiles
Avangarde Consulting S.r.l.
02.2008 - 08.2008
- Management of issues related to IT environment of end user and area management, with task of following foreign markets (in English)
- Day-by-day management (installation of UMTS cards, activation of new Blackberries by FGA staff, creation of new users on Microsoft Active Directory) and interface with IT service providers (HP and GVS / IBM) through contact with relevant Service Managers and with support structures (help desk, system management and development groups).
Help Desk at Infogroup of Intesa Sanpaolo Group
System Evolution S.r.l.
11.2006 - 01.2008
- Telephone assistance regarding procedural issues for Internet Banking of corporate clients of Intesa Sanpaolo group (then San Paolo IMI).
Systems Administrator at Iveco Customer Service Center
Arka Service S.r.l.
10.2005 - 11.2006
- Management of domain server infrastructure (Windows NT and 2000), Lotus Notes server with fax server and mail server functions, ACD Avaya, archive libraries through the use of the Tivoli Storage Manager tool.
Help Desk Coordinator, System Administrator and Junior Service Manager
Arka Service S.r.l.
09.2001 - 11.2006
- Coordination of help desk and 2nd level technical and management support to operators of IBM/GV help desk
- Management of help desk workstations regarding company security policies, client issues, installations
- Management of escalations to reported problems in synergy with system management and service management groups
- Focal point for management of IT issues of Fiat Auto S.P.A
- Foreign departments through contact with local and Italian IT managers and IBM/GV service management
- Active involvement in design and start-up of new services provided by help desk.
- Junior System Administrator on Microsoft Active Directory, Microsoft Exchange 2003 and VPN accesses (RSA ACE Server and Cisco Secure).
Various
Various
09.2000 - 09.2001
- Spent 1 year in United States (Denver) in order to perfect English language while supporting myself with occasional jobs.
Clerk / Warehouse Worker
Foot Locker Italy S.r.l.
09.1999 - 09.2000
- Salesman and warehouse worker at Footlocker store in Via Roma (Torino).
Rowing Instructor & Assistant Coach
Società Canottieri Armida
01.1995 - 09.1999
- Instructor of adult courses and C.A.S
- (Sports Training Centers) and assistant coach of competitive team.
Education
Certificate of attendance validated by end-of-course exam - Project Management
ENGIM Piedmont
Turin01.2017
Diploma in Technician for the protection of the environment and building heritage -
Technical Institute For Surveyors Guarino Guarini
Turin01.1995
High school Diploma -
Alvar Aalto Technical Institute For Surveyors
Turin01.1994
Skills
- Aptitude for team working, with excellent communication and customer service skills, good commercial aptitudes acquired over years of work in contact with customers and with service delivery structures Available to flexibility Interested in increasing skills and experience Autonomy in working and decision-making Excellent ability and experience in supporting users through use of simple language even for users without technical knowledge, also in English and French Available for business trips and transfers in Italy and abroad
- Good organizational skills acquired by managing rowing courses (adults and children) of Armida Rowing Society of Turin and during the years of work at IBM/GV Customer Service of which I was one of the coordinators
- Server Management
- Virtualization
- Network Administration
- Windows Administration
- Linux Administration
- Active Directory
- Technical Writing
- Hardware and Software Installation
- System Upgrades
- Technical Support
- Technical Analysis
- Server Maintenance
- Device Configuration
- Diagnosing Issues
- Infrastructure Updates
- Requirements Definition
- Technical Specifications
- Virtual Machine Operation
- Data Backups
- VMware and Oracle (VM)
- Network Firewall Management
- Workstation Maintenance
- Router Installation and Optimization
Technical Skills
Windows 10/11 platform (administrator), Linux Ubuntu Pro, knowledge of MAC OS, Windows server 2022/2019/2016 platform. Red Hat 7, CentOS, and Ubuntu Landscape Linux, Fortinet Firewall Management, Switches & Access Points, FortiClient EMS End Point Protection, Keeper Security, Yeastar S50 IP-PBX, administration of Microsoft 365 Business Premium and Microsoft Entra platforms, VMware, Atlassian (Jira, Confluence, Bitbucket), Digiflex Site Manager (access control), Apple Business Manager, backup servers and storage in particular of Dell and Sinology NAS systems, Microsoft 365 Suite, Open Office, Libre Office, Atlassian Bitbucket, Acronis, SolidWorks PDM, Altium Designer, MatLab, Hexagon design suite, C&R Thermal Desktop, Valispace, CrowdStrike, ManageEngine, AVID iNews, Telpress Tosca, BMC Patrol and Remedy, IBM Z OS, Sap, Tivoli Storage Manager, RSA ACE/Server v5.0.01 Administration, Critical Path, Lotus Notes
Additional Information
I have been a competitive athlete since the age of 14 and a rowing coach from the age of 23 to 27. Practitioner of martial arts (Yoshinkan Aikido and Gojo-Ryu Karate), mountain lover, climber and cross-country skier. A great listener of music in its most varied forms, from classical to different genres of contemporary music, I have strong interests in other artistic forms such as painting, architecture, cinema and photography. Voracious reader of books, of different genres in Italian, English and French, occasional reader of economic and financial policy magazines such as The Economist, Le Monde Diplomatique and Internazionale.
Personal Information
- Date of Birth: 10/03/1973
- Nationality: Italian
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Intermediate (B1)
Spanish
Elementary (A2)
Driver License
Driving licence B
Data Processing Consent
I authorize the processing of personal data contained in my curriculum vitae based on art. 13 of Legislative Decree 196/2003.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
System Administrator
Tyvak International S.r.l.
04.2022 - Current
System Administrator
Critical Service S.r.l.
07.2018 - 03.2022
Account Manager and Systems Engineer
ET4S S.r.l.
11.2015 - 11.2017
Mainframe Operations Management
DPCS S.r.l.
08.2013 - 07.2015
System Administrator
SYNERGIA ICT PROGETTI & SERVIZI S.R.L.
01.2010 - 05.2012
Help Desk at G.B.S. (Generali Business Solutions Del Gruppo Generali)
Audacia Software Factory S.r.l
05.2009 - 01.2010
Help Desk at Equitalia Nomos
S.H.T. S.r.l.
11.2008 - 05.2009
ICT Consultant at FGA Fiat Group Automobiles
Avangarde Consulting S.r.l.
02.2008 - 08.2008
Help Desk at Infogroup of Intesa Sanpaolo Group
System Evolution S.r.l.
11.2006 - 01.2008
Systems Administrator at Iveco Customer Service Center
Arka Service S.r.l.
10.2005 - 11.2006
Help Desk Coordinator, System Administrator and Junior Service Manager
Arka Service S.r.l.
09.2001 - 11.2006
Various
Various
09.2000 - 09.2001
Clerk / Warehouse Worker
Foot Locker Italy S.r.l.
09.1999 - 09.2000
Rowing Instructor & Assistant Coach
Società Canottieri Armida
01.1995 - 09.1999
Certificate of attendance validated by end-of-course exam - Project Management
ENGIM Piedmont
Diploma in Technician for the protection of the environment and building heritage -
Technical Institute For Surveyors Guarino Guarini
High school Diploma -
Alvar Aalto Technical Institute For Surveyors
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