Emily Kiggins
Northbrook
Summary
Current student with foundational knowledge in Psychology. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Wait Staff Member
Chautauqua Dining Hall
10.2023 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Demonstrated exceptional communication skills with the kitchen and support staff members.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Restaurant Hostess
Zucca Italian Ristorante
02.2024 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Established exceptional communication with the wait staff and kitchen staff members.
Support Staff Member
Buffalo Wild Wings
11.2021 - 08.2023
- Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
- Managed online and phone orders, coordinating with kitchen staff for efficient fulfillment.
- Provided fast and friendly table service, including running food and assisting servers during high-volume shifts.
Restaurant Hostess
House 406
06.2020 - 11.2021
- Greeted and seated guests in a friendly and efficient manner, creating a welcoming atmosphere.
- Managed guest flow during peak hours and maintained accurate wait times.
- Coordinated with servers and kitchen staff to optimize table turnover and guest experience.
- Answered phone calls, handled inquiries, and assisted with takeout orders.
- Resolved customer concerns with professionalism and poise.
- Ensured smooth restaurant operations by clearing tables, restocking supplies, and maintaining cleanliness standards.
Education
Bachelor of Arts - Psychology
University of Colorado
Boulder05-2026
Skills
- Skilled at balancing competing priorities
- Effective time management
- Excellent problem solving skills
- Demonstrates attention to professional appearance
Timeline
Restaurant Hostess
Zucca Italian Ristorante
02.2024 - 05.2024
Wait Staff Member
Chautauqua Dining Hall
10.2023 - Current
Support Staff Member
Buffalo Wild Wings
11.2021 - 08.2023
Restaurant Hostess
House 406
06.2020 - 11.2021
Bachelor of Arts - Psychology
University of Colorado
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