Summary
Overview
Work History
Education
Skills
Timeline
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Emma Melick

Summary

A friendly and approachable professional with a diverse background and extensive work experience across multiple industries! Known for strong communication skills, a positive attitude, and the ability to collaborate effectively in team environments. With a proven track record of problem-solving, adaptability, and dedication, eager to bring expertise and a strong work ethic to a new opportunity. Ready to contribute to a dynamic team and take on new challenges in a growth-oriented role.

Overview

4
4
years of professional experience

Work History

Server

Graeme Park Pizza & Cafe
05.2024 - 09.2024
  • I demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Learned to serve food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with coworkers during busy shifts for efficient workflow and maintaining a positive experience for customers.

Only worked here for a short amount of time simply due to summer break and having to move back to school.

Floral Sales Associate And Designer

Penny's by Plaza Flowers
05.2022 - 08.2023
  • Started as a general floral sales consultant working with customers and communicating ideas to my coworkers.
  • Over time and with proper training, I began designing some floral arrangements, helping set up events, and making occasional deliveries when necessary.
  • Worked with an older POS system, with codes and specific prices for each flower and arrangement type in which I had to memorize quickly.
  • This position taught me a lot about problem-solving and managing time efficiently while satisfying the customers' needs.
  • Setting up for private events such as weddings was the most difficult part of my job, yet my favorite because I was able to work with such talented people who taught me a lot about the flower industry and how to work with customers.

USSF Soccer Referee

United States Soccer Federation
08.2020 - 11.2022
  • Began refereeing for children starting at the age of 6, all the way up to ages 18+, where I was placed in authority to make the calls of a soccer game.
  • I was tasked with maintaining order, enforcing rules, and ensuring fair play between the teams and players.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
  • Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
  • The position demands authority, quick decision-making, and precision, while still dealing with the chaos from the sidelines. I dealt with plenty of unhappy and frustrated adults and coaches in which I learned to stand my ground and be confident with my decision as a referee.

Barista and Sales

Aloha Smoothie Company
08.2021 - 05.2022
  • Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
  • Operated POS system and quickly took orders to customers' satisfaction
  • Promoted healthy lifestyle choices by educating customers on the nutritional benefits of different ingredients.
  • Collaborated with team members to streamline order processing and increase overall efficiency.

Education

Bachelor of Science - Advertising And Graphic Design

Suffolk University
Boston, MA
05-2027

High School Diploma -

Upper Dublin High School
Ambler, PA
06-2023

Skills

  • Exceptional customer service
  • Hospitality service expertise
  • Point of sale operation
  • Communication and teamwork
  • Adaptability
  • Time management and problem-solving
  • Maintaining a positive attitude
  • Complaint Handling

Timeline

Server

Graeme Park Pizza & Cafe
05.2024 - 09.2024

Floral Sales Associate And Designer

Penny's by Plaza Flowers
05.2022 - 08.2023

Barista and Sales

Aloha Smoothie Company
08.2021 - 05.2022

USSF Soccer Referee

United States Soccer Federation
08.2020 - 11.2022

Bachelor of Science - Advertising And Graphic Design

Suffolk University

High School Diploma -

Upper Dublin High School
Emma Melick