Emmanuel Mbayo Massengo
Trento,TN
Profilo professionale
Professionista esperto in sviluppo aziendale con competenze avanzate in SAP e capacità di leadership. Eccelle nella gestione delle relazioni con i clienti e nella risoluzione di problemi complessi. Parla fluentemente francese, italiano e inglese.
Panoramica
18
18
anni di esperienza
1
1
certificazione
Esperienza lavorativa
Chief Operation Officer (COO)
Fidus (RDC)
03.2023 - 02.2025
- Led and optimized the company’s sales strategy, driving revenue growth and expanding market reach.
- Managed key client relationships and negotiated high-value contracts, ensuring long-term partnerships.
- Developed and implemented business development plans, identifying new market opportunities and expanding the customer base.
- Supervised the sales team, setting targets, tracking performance, and providing coaching to improve results.
- Coordinated with operational teams to ensure efficient service delivery and customer satisfaction.
- Analyzed market trends and competitor activity to refine sales tactics and maintain a competitive edge.
- Oversaw financial planning related to sales, ensuring profitability and cost efficiency.
- Responsibilities: (General supply and logistics)
Export manager
ROVERPLASTIK SPA (ITALY)
02.2019 - 03.2023
- Administrating all export of goods and ensure compliance to all organizational policies and procedures and monitoring all financial and currency processes and transactions.
- Manage all communication with export authorities for all required countries.
- Design and implement all export strategies and activities and ensure adherence to all project requirements and prepare all export documents within required timeframe and schedule efficient shipping activities and identify appropriate transportation method in assistance with customers.
- Supervise efficient working of sales staff and ensure compliance to all export objectives and design sales strategies according to customer requirement and collaborate with country sales manager to prepare budget for projects.
- Oversee teams of shippers, receivers, drivers, and all transportation of products.
- Responsibilities:
Account manager and fiscal advisor
LS LEXJUS SINACTA (ITALY)
02.2015 - 02.2019
- Providing financial information to management by researching and analyzing accounting data.
- Preparing reports on asset, liability, and capital account entries by compiling and analyzing account information. Documents financial transactions by entering account information.
- Summarizing financial status by collecting information; preparing balance sheet, profit and loss statement and other reports.
- Substantiate financial transactions by auditing documents.
- Plan, assign and review staff’s work.
- Maintain accounting controls by preparing and recommending policies and procedures.
- Communicate with the board on work status and client issues that arise.
- Responsibilities:
Administrative assistant Junior
DISAT - University of Turin (ITALY)
01.2014 - 01.2015
- Overall responsibility for the management and administration of the projects in close cooperation with the technical project coordinator.
- Monitoring of all the stakeholders involved in the project (sustainable/recycling strategies and environmental foresight).
- Preparation and processing of technical and financial reports.
- Monitoring of suitable European/Italian R&D funding schemes.
- Assisting the administrative manager and the project manager involved in the economic and financial management of research projects to accommodate the preparation of documentation to support the economic reporting of the projects in Horizon 2020.
- Responsibilities: At Department of Applied Science and Technology (DiSAT)
Human resources coordinator
COOPI ONG (ITALY)
05.2010 - 08.2011
- Coordinating work inside the HR department and maintaining detailed records of the turnover.
- Carrying out field interview and advertising for all essentials needed for the recruitment drive, coordinating work with staff members, determining employee performance, and developing plans and strategies for recruitment.
- Maintaining up-to-date work files. Performing other administrative duties as required.
- Responsibilities:
Sales Assistant
CARLSON SARL (FRANCE)
02.2009 - 03.2010
- Assisting the sales and marketing team in managing the community’s sales and marketing database.
- Coordinating and obtaining all required move-in paperwork and preparing the administrative file. Other related logistics work when required.
- Responsibilities:
Store manager
MBC (RDC)
09.2006 - 09.2008
- Assisted in managing store operations.
- Managed staff scheduling efficiently, ensuring optimal staffing levels during peak hours.
- Implemented a customer feedback system, leading to significant improvements in service delivery.
- Initiated a local marketing campaign that elevated the store's profile within the community.
- Supervised a team of 10 employees through enhanced engagement and training.
- Responsibilities:
Istruzione
Bachelor’s Degree - International Economics
Università degli studi di Padova
01.2011
Master’s Degree (I) - International Economics and Management
Università degli studi di Torino
01.2012
Master’s Degree (II) - International and Foreign Trade
Université Jean Moulin Lyon III
01.2013
Master’s Degree (III) - Consumer Law and practice
I3P Institute Totem
01.2014
Master’s Degree (IV) - Intellectual property law
I3P Institute Totem
01.2015
Competenze
- French Speak, read and write (Mother tongue)
- Italian Speak, read and write (Mother tongue)
- English Speak, read and write (C1 - Advanced)
- German Speak, read and write (B1 – Intermediate)
- COMPUTER SKILLS:
- Operating systems (Windows and MacOS);
- SAP (supply chain management);
- Office suites (Microsoft Office, G Suite);
- Spreadsheets (Excel, Google Spreadsheets);
- Communication and collaboration tools (Slack, Skype, Zoom);
- Google Drive (Docs, Sheets, Slides, Forms)
- COMPETENCIES
- Leadership
- Adaptability
- Marketing and Sales
- Business Development
- Business Strategy
- Complex Problem Solving
- Client Relationship Management
- Predisposizione al lavoro di squadra
- Capacità di adattamento e flessibilità
- Buona manualità e precisione
- Capacità di ascolto attivo
- Capacità comunicative e relazionali
- Attenzione ai dettagli
- Autonomia operativa
- Precisione e attenzione ai dettagli
- Problem solving
- Orientamento al cliente
- Tecniche organizzative
- Attitudine alla vendita
- Competenze informatiche
- Uso dei principali strumenti informatici
Certificazioni
- Import/Export operations management (Confindustria - Italy) 2020
- European project management (Orizzonte - Switzerland) 2018
- Accounting, auditing and control (Association of accountants - Italy) 2016
Riferimenti
- Antoine, Mulongo, Operation Manager at Fidus Sarl, antoine.mulongo@fidussarl.com, +243 821 793 757, Fidus Sarl, Lubumbashi, RDC
- Alessandra, Festi, CEO at Roverplastik Spa, Alessandra.festi@roverplastik.it, +39 335 615 2828, +39 (0) 46 020 101, Roverplastik Spa, Volano, TN, Italy
- Ornella, Guarniero, CEO at Ls Lexjus Sinacta, o.guarniero@lslex.com, +39 335 605 5100, +39 049 875 1720, Ls Lexjus Sinacta, Padova, PD, Italy
- Cristiana, Contardi, Manager District at DiSAT, cristiana.contardi@polito.it, +39 339 317 0702, +39 011 090 4617, DiSAT, Torino, TO, Italy, Department of Applied Sciences and Technology
- Andrea, Coser, HR Manager at COOPI, Milano@coopi.org, +39 346 540 6588, +39 023 340 3570, COOPI, Milano, MI, Italy
- Fatima, Boulmier Zakai, CEO at CARLSON, fatima.bz@carlson.fr, +33 782 52 94 93, +33 9 72 72 39 46, CARLSON, 36 Bd Ney, Paris, France
Lingue
Italiano, Francese
Madrelingua
Inglese
Avanzato
C1
Tedesco
Principiante
A1
Cronologia
Chief Operation Officer (COO)
Fidus (RDC)
03.2023 - 02.2025
Export manager
ROVERPLASTIK SPA (ITALY)
02.2019 - 03.2023
Account manager and fiscal advisor
LS LEXJUS SINACTA (ITALY)
02.2015 - 02.2019
Administrative assistant Junior
DISAT - University of Turin (ITALY)
01.2014 - 01.2015
Human resources coordinator
COOPI ONG (ITALY)
05.2010 - 08.2011
Sales Assistant
CARLSON SARL (FRANCE)
02.2009 - 03.2010
Store manager
MBC (RDC)
09.2006 - 09.2008
Master’s Degree (I) - International Economics and Management
Università degli studi di Torino
Master’s Degree (II) - International and Foreign Trade
Université Jean Moulin Lyon III
Master’s Degree (III) - Consumer Law and practice
I3P Institute Totem
Master’s Degree (IV) - Intellectual property law
I3P Institute Totem
Bachelor’s Degree - International Economics
Università degli studi di Padova
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