Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Secretary
Sagom Tubi Spa
10.2019 - 06.2023
Answered multi-line phone system and enthusiastically greeted callers.
Scheduled appointments and conducted follow-up calls to clients.
Maintained daily report documents, memos and invoices.
Maintained office supplies inventory by checking stock and ordering new supplies.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proved successful working within tight deadlines and a fast-paced environment.
Strengthened communication skills through regular interactions with others.
Organized and detail-oriented with a strong work ethic.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Cultivated interpersonal skills by building positive relationships with others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Identified issues, analyzed information and provided solutions to problems.
Assistant Store Manager
Calzedonia
05.2017 - 08.2019
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Sales Assistant
Original Marines
01.2016 - 04.2017
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers with prompt and polite support in-person and via telephone.
Established rapport with customers using active listening and interpersonal skills.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Receptionist
Maccarunera Boutique Hotel
05.2012 - 09.2015
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Barlady
Vierwasser Restaurant
05.2009 - 03.2012
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Education
Diploma - Foreign Languages And Literatures
T. Confalonieri Foreign Languages High School
Campagna (Salerno, Italy)
07.2003
Skills
Developing Presentation
Supply Inventory Control
Issue Response and Resolution
Vendor Relations Skills
Meeting Support
Filing Experience
Keyboarding Skills
Accounting and Bookkeeping
Office Equipment Operation
Organization
Complex Problem-Solving
Confidentiality Understanding
Customer Relations and Communications
Reception Functions
Multi-Line Phone Systems
Verbal and Written Communication
Set Appointments
Hotel Booking
Client Interfacing
Staff Orientation and Training
Remote Conferencing
Multitasking and Time Management
Mail Distribution
Timeline
Secretary
Sagom Tubi Spa
10.2019 - 06.2023
Assistant Store Manager
Calzedonia
05.2017 - 08.2019
Sales Assistant
Original Marines
01.2016 - 04.2017
Receptionist
Maccarunera Boutique Hotel
05.2012 - 09.2015
Barlady
Vierwasser Restaurant
05.2009 - 03.2012
Diploma - Foreign Languages And Literatures
T. Confalonieri Foreign Languages High School
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