Erick Alejandro Suarez Sanchez
Rome,RM
Summary
I am able to and communicate clearly and accurately, responding to specific requests from the client and/or target audience.
I am able to independently organize work and manage staff to get the job done
I am able to work in stressful situations gained from managing relationships with the public/customers in various work experiences.
I am a reliable guy, have no problem in moving independently during night hours, self-driven, willing to work and a fast learner.
- Excellent ability to handle loading and unloading of goods.
- Versatility and adaptation to change.
- Ability to take on new responsibilities and tasks.
Overview
10
10
years of professional experience
Work History
Store Associate
Amazon
10.2020 - Current
- Sort packages to company policies and procedures.
- Use of technological objects to complete the work
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Store Associate
Gi Group
10.2019 - 10.2020
- Sort packages to company policies and procedures.
Porter
Sheraton Hotels
10.2016 - 09.2019
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
- Contributed to hotel reputation by providing exceptional customer service and addressing concerns with professionalism.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Communicated with coworkers and managers about completed duties.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Maintained building exteriors for professional, clean presentation standards.
Plumbing Apprentice
M.A.I.T. 97 Di Martire Achille
11.2015 - 08.2016
- Enhanced client trust by providing clear explanations of plumbing issues and proposed solutions, resulting in informed decisionmaking.
- Increased efficiency of pipe installations by accurately measuring, cutting, threading, and assembling materials as needed.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Developed strong customer service skills by addressing client concerns regarding project timelines and costs.
- Implemented safety protocols on job sites to minimize risks and maintain compliance with industry regulations.
- Responded to emergency situations to resolve immediate safety concerns.
- Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
Interim Supervisor
Amazon
10.2023 - 01.2024
- Monitored workflow to improve employee time management and increase productivity.
- Ensured compliance with industry regulations by conducting regular audits and implementing corrective actions as needed.
- Boosted employee morale through effective communication, feedback, and recognition initiatives.
- Provided timely feedback on performance, enabling employees to identify areas of improvement proactively.
- Managed inventory effectively to prevent excesses while also optimizing storage space utilization within facilities.
- Conducted regular reviews of operations and identified areas for improvement.
- Collaborated with management to develop strategic plans for continuous improvement and growth.
Plumber's Assistant
Maxs Impianti Di Massimo Sorato
05.2015 - 10.2015
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Hung steel supports from ceiling joists to securely hold pipes in place.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Used rulers and levels to locate and mark position of pipe installations, passage holes and connections.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Analyzed operation details to estimate time needed to complete assigned tasks.
Customer Service Cashier
Grupo El Rosado
04.2014 - 09.2014
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Master of Science - Scienze Applicate
Liceo Scientifico Poliziano
Rome, Italy06.2022
Skills
- Attention to Detail Focus
- Information Analysis
- Adherence to store policies
- Computer literacy fundamentals
- Inventory and Stocking
- Adaptable and Flexible
- Inventory management proficiency
- Interpersonal relationship building
- Positive Customer Engagement
- Team Collaboration
- Flexible Schedule Adaptability
- Problem-solving
Languages
Spanish
Bilingual or Proficient (C2)
English
Elementary (A2)
Italian
Bilingual or Proficient (C2)
French
Beginner (A1)
Timeline
Interim Supervisor
Amazon
10.2023 - 01.2024
Store Associate
Amazon
10.2020 - Current
Store Associate
Gi Group
10.2019 - 10.2020
Porter
Sheraton Hotels
10.2016 - 09.2019
Plumbing Apprentice
M.A.I.T. 97 Di Martire Achille
11.2015 - 08.2016
Plumber's Assistant
Maxs Impianti Di Massimo Sorato
05.2015 - 10.2015
Customer Service Cashier
Grupo El Rosado
04.2014 - 09.2014
Master of Science - Scienze Applicate
Liceo Scientifico Poliziano
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