Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Erika Manuel

Erika Manuel

Milan

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player. Offering these skills and strong work ethic fueled by discipline, curiosity, determination, and ambition.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Office Manager

ShopFully
01.2023 - Current
  • Researching and contracting a new vendor to make travel booking easier and more efficient, replacing 3 applications into one that contains: Travel, Expense Reports, and Corporate Cards. Thus reducing reporting work by 80% and making a saving of 3,500 euro/year.
  • Approximate daily management of 20 requests and tasks for cross-functional teams.
  • Drafting and tracking of annual Budget Office ensuring an annual saving by 10%.
  • Drafting of corporate Travel & Expenses Policy with all useful links to facilitate and expedite travel booking.
  • Office closure expertise gained after 3 terminations from 3 different facilities and cities.

Receptionist

ShopFully
04.2022 - 12.2022
  • 100% responsible of incoming and outgoing Correspondence.
  • Research and Contacting of Office providers allowing senior staff to save 60% of their time in the matter ensuring great gap analysis to evaluate the best option.
  • Organization and budget tracking of 70% company travels.
  • Team and Corporate Events organization: followed from scratch 3/7 Off-sites and 5/5 On-sites.

Customer Service Intern

Trenitalia
12.2016 - 01.2017
  • Daily handling of about 30 customer requests and problems.
  • Inquiries and problems resolution within tight time frame.

Booking Operator Intern

Valtur
05.2016 - 08.2016
  • Daily drafting of about 40 quotations with subsequent booking.
  • Excellent knowledge of all 7 national resorts.

Education

IULM University
Milan, Italy
03.2022

High School Diploma -

ITT Artemisia Gentileschi
Milan, Italy
07.2018

Skills

  • Microsoft Office
  • Microsoft Navision
  • JIRA
  • Project Management
  • Employee Data Management
  • Reporting
  • Communication

Certification

Foundations Of Project Management by Coursera

Languages

Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Intermediate (B1)

Timeline

Office Manager

ShopFully
01.2023 - Current

Receptionist

ShopFully
04.2022 - 12.2022

Customer Service Intern

Trenitalia
12.2016 - 01.2017

Booking Operator Intern

Valtur
05.2016 - 08.2016

IULM University

High School Diploma -

ITT Artemisia Gentileschi

Similar Profiles

CREATE PROFILE
Erika Manuel