Summary
Overview
Work History
Education
Skills
hobby
Languages
Timeline
Generic
Ermelinda Novello

Ermelinda Novello

Capua

Summary

Accommodating candidate possessing patience, physical stamina and knowledge of patient care techniques and protocols. Confident and poised in interactions with individuals of all levels. Adaptive and calm individual supports physicians and nurses to facilitate quality patient care.

Dutiful Healthcare Assistant works under guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive demeanor in solving problems. Flexible learner adapts easily to new challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Overview

4
4
years of professional experience

Work History

Health Care Assistant

Coop. Hakuna Matata
01.2023 - 04.2023
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Assisted with taking vital signs and documenting blood pressure and temperature for proper tracking.
  • Aided patients with walking and limb exercises to improve strength and balance.
  • Administered prescribed medications and monitored patient reactions to address contraindications.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Delivered high-quality care to psychiatric patients in hospital facility.

Call Center Operator

INIT SRLS
03.2021 - 05.2021
  • Assisted customers by answering questions and responding to inquiries.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded to customer requests for products, services, and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Reached out to customers after completed sales to suggest additional service or product purchases.

Babysitter

Angela Caramiello
06.2019 - 09.2019
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Education

High School Diploma -

Salvatore Pizzi Istituto Magistrale
Capua, Italy

Skills

  • Patient Education
  • Feeding Assistance
  • Mobility Support
  • Patient Companionship
  • Wound Care
  • First Aid Certification
  • Patient Relations
  • Course; treatments of patients affected by covid-19 07/23/2022
  • Intensive course: simple ans complex advanced UDP 09/24/2022
  • Unblocking maneuvers; adult, child, infant 10/02/2022
  • Intensive refresher course performing ECG 11/26/2022
  • Training course: sterilization process with autoclave and chemical agents 06/17/2023

hobby

I love helping people so much because if other are okay, i'm too. I love listening to people talk about their problems and I love giving advices.

i like traveling the world and discovering new cultures, languages, food and other people. 

I work with child with patience, i love reading books and with new experiences i know i can have more confidence in myself.

Languages

English
Upper intermediate (B2)
Spanish
Upper intermediate (B2)
French
Upper intermediate (B2)

Timeline

Health Care Assistant

Coop. Hakuna Matata
01.2023 - 04.2023

Call Center Operator

INIT SRLS
03.2021 - 05.2021

Babysitter

Angela Caramiello
06.2019 - 09.2019

High School Diploma -

Salvatore Pizzi Istituto Magistrale
Ermelinda Novello