Ermes Cantera
Erbusco
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
22
22
years of professional experience
Work History
Senior Sales Manager HORECA
Terra Moretti Distribuzione SRL || Bellavista | Contadi Castaldi | Petra | Teruzzi | Tenuta Badiola
01.2018 - Current
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Area Sales Manager
Terra Moretti Distribuzione SRL || Bellavista | Contadi Castaldi | Petra | Teruzzi | Tenuta Badiola
09.2016 - 01.2018
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
F&B Manager
L'Albereta SRL
01.2014 - 09.2016
Maitre D'Hotel
Gualtiero Marchesi SRL
01.2006 - 12.2013
Chef De Rang
Hostaria Dell'Orso Gualtiero Marchesi
01.2005 - 12.2006
Chef De Rang
Le Gavroche Restaurant
06.2003 - 12.2004
Commis De Rang
Hotel Lotti
01.2003 - 07.2003
Commis De Rang
Gualtiero Marchesi SRL
01.2002 - 12.2002
Education
Master - Management Control
BS24 ORE
Milan03.2023
High School Diploma -
CFP Istituto Alberghiero
Clusone06.2001
Skills
- Flexible and Adaptable
- Computer Skills
- Analytical Thinking
- Verbal Communication
- Friendly, Positive Attitude
- Remote Office Availability
- Multitasking Abilities
- Team Management
Languages
English
Advanced (C1)
French
Intermediate (B1)
Timeline
Senior Sales Manager HORECA
Terra Moretti Distribuzione SRL || Bellavista | Contadi Castaldi | Petra | Teruzzi | Tenuta Badiola
01.2018 - Current
Area Sales Manager
Terra Moretti Distribuzione SRL || Bellavista | Contadi Castaldi | Petra | Teruzzi | Tenuta Badiola
09.2016 - 01.2018
F&B Manager
L'Albereta SRL
01.2014 - 09.2016
Maitre D'Hotel
Gualtiero Marchesi SRL
01.2006 - 12.2013
Chef De Rang
Hostaria Dell'Orso Gualtiero Marchesi
01.2005 - 12.2006
Chef De Rang
Le Gavroche Restaurant
06.2003 - 12.2004
Commis De Rang
Hotel Lotti
01.2003 - 07.2003
Commis De Rang
Gualtiero Marchesi SRL
01.2002 - 12.2002
Master - Management Control
BS24 ORE
High School Diploma -
CFP Istituto Alberghiero
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