Ethiel France
Corby
Summary
Trustworthy Manager's Assistant with background aiding manager by completing daily support tasks. Handled general support duties and special requests with upbeat attitude, speed and flexibility. Proudly saved significant amount of manager's time to boost productivity and smooth operations.
Overview
13
13
years of professional experience
Work History
Manager's Assistant
Mc Donald's Italia
04.2019 - 01.2023
- Ran errands to support daily needs of management.
- Assisting customers to order their favourite McDonald's meal.
- Assisting in the preparation of all the various meals.
- Help maintain a clean and welcoming dining environment at all times.
- Adhere to all food and sanitation policies.
- Work late nights and weekends as shift needed.
- Remain knowledgeable about all menu changes products and promotions.
Transcriptionist
Cooperativa Verbatim
04.2018 - 11.2019
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
- Verified accuracy of transcribed material prior to finalization.
- Maintained logs of incoming dictation projects and transcription records.
- Applied audio quality control techniques to provide accurate transcripts from low quality audio.
- Returned printed and electronic form dictated reports for physician's review, signature, and corrections.
Debt Collector Secretary
Credit Network & Finance
06.2011 - 09.2012
- Arrange for debt repayments or establish repayments schedules based on customers financial status.
- Locate and notify clients of deliquescent account by mail or telephone.
- Persuade clients to pay amounts due on credit accounts damage claims.
- Advise customers of necessary actions and strategies of debt repayments.
Receptionist
Cattolica Assicurazioni
09.2009 - 09.2011
- Greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor Of Economics - Sales And Marketing Education
University of Verona
Verona - Italy09.2008
English, German, French Languages And Literature
Liceo Magistrale Don G. Fogazzaro
Vicenza 06.2004
Skills
- Exceptional customer care service
- Professional and motivated attitude
- Knowledge of food service
- Food preparation
- High problem solving skills
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
French
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Manager's Assistant
Mc Donald's Italia
04.2019 - 01.2023
Transcriptionist
Cooperativa Verbatim
04.2018 - 11.2019
Debt Collector Secretary
Credit Network & Finance
06.2011 - 09.2012
Receptionist
Cattolica Assicurazioni
09.2009 - 09.2011
Bachelor Of Economics - Sales And Marketing Education
University of Verona
English, German, French Languages And Literature
Liceo Magistrale Don G. Fogazzaro
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