Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic
FABIO CALVI

FABIO CALVI

Cassano D'Adda

Summary

Experienced Global Service Leader driving business growth through advanced service strategies and operational excellence. Proven in predictive maintenance, solution selling, and safety enhancement. A strategic thinker with a passion for innovation and proven success in diverse global markets.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Global Services Product Director

Tomra Food Leuven Belgium
04.2023 - Current
  • Oversaw product design and roadmap and coordinated aspects of development and rollout, 60M€ annual B2B.
  • Interim NAM Service Director, 30M$ Annual revenue B2B.

Director Aftermarket EMEA

Harsco Rail Dusseldorf Germany
01.2019 - 01.2023
  • Rebuild the regional service business unit.
  • Achieved sales revenue targets for assigned area.

Service Operations Development Global VP

Kalmar Helsinki Finland
01.2016 - 01.2019
  • Introduce operational excellence and QEHS in the Service division.
  • Managed the digital transformation of the global field service delivery process.

EMEIA Service technical support manager

Ingersoll Rand USA
01.2012 - 01.2016
  • Rebuilt the EMEA Technical support organization and processes.
  • Introduced an incident management and social learning system.

Italy Country Service Manager

Ingersoll Rand Italy
01.2003 - 01.2012
  • Introduced a new service organization: service sales, rebuild and training center, remote digital service, performance auditing and predictive maintenance.

European Service Technical Support Manager

Ingersoll Rand Italy
01.2000 - 01.2003

Diagnostics and Predictive Maintenance PM

Ingersoll Rand Italy
01.1999 - 01.2000

Centrifugal Compressors Vibration Analysis Expert

Ingersoll Rand Italy
01.1998 - 01.1999

Centrifugal Compressors Field Service Engineer

Ingersoll Rand Italy
01.1992 - 01.1998

Education

High School Diploma -

Technical Institute ITIS G. Marconi
Gorgonzola, MI
10.1991

Skills

  • Service Operation Management
  • Business Development
  • Operational Excellence
  • Solution Selling
  • Advanced Problem Solving
  • Negotiation
  • Cultural Diversity
  • Strategic Vision
  • Digitalization
  • Organizational Development

Accomplishments

  • Transformed EMEA Aftermarket: Achieved $25M quote pipeline, 20% improved customer connectivity, and reduced time sheet lead time to 5 days. Expanded service culture across 19 countries in 3 regions, with 85% billable utilization.
  • Enhanced Safety and Efficiency: Reduced Lost Time Injuries from 190 to 95, and cut Lost Time Hours by 20% (5K hrs) through the introduction of a QEHS global team, process, and safety program.
  • Advanced Service Solutions: Launched predictive maintenance, remote control systems, energy-saving initiatives, and safety measures, boosting service growth and increasing operating profit from 700K€ to 5M€ YoY.
  • Field Service Predictive Maintenance: Implemented a program generating 1.5M€ in the first year and sustained 20% YoY growth, earning a president's award.

Certification

  • Emergency first aid certification 1988
  • Bently Nevada Machinery diagnostic course 1999
  • Ingersoll Rand Advance problem solving 1999
  • CSI Europe Basic Vibration analysis 2001
  • IR Service Managers Financial training 2007
  • Safety Drive 2013
  • Kalmar Terminal container business certification 2016
  • Web effective communication 2019

Additional Information

xxxxxx

Languages

English
Advanced (C1)

Timeline

Global Services Product Director

Tomra Food Leuven Belgium
04.2023 - Current

Director Aftermarket EMEA

Harsco Rail Dusseldorf Germany
01.2019 - 01.2023

Service Operations Development Global VP

Kalmar Helsinki Finland
01.2016 - 01.2019

EMEIA Service technical support manager

Ingersoll Rand USA
01.2012 - 01.2016

Italy Country Service Manager

Ingersoll Rand Italy
01.2003 - 01.2012

European Service Technical Support Manager

Ingersoll Rand Italy
01.2000 - 01.2003

Diagnostics and Predictive Maintenance PM

Ingersoll Rand Italy
01.1999 - 01.2000

Centrifugal Compressors Vibration Analysis Expert

Ingersoll Rand Italy
01.1998 - 01.1999

Centrifugal Compressors Field Service Engineer

Ingersoll Rand Italy
01.1992 - 01.1998

High School Diploma -

Technical Institute ITIS G. Marconi
FABIO CALVI