Fabio Guardamagna

As a Warehouse Coordinator at Sephora, I quickly took ownership of the inbound flow and stock accuracy, ensuring a smooth and efficient receiving process. After successfully optimizing these core functions, I expanded my responsibilities to include invoice control and KPI monitoring for both our 3PL and external suppliers. Notably, I implemented a new monitoring system to assess supplier delivery quality, providing valuable insights beyond standard KPIs.

During the 3PL transition, I played a key role in building and executing the warehouse transfer and startup of the new facility. This involved sharing existing procedures, drafting new ones, and actively participating in User Acceptance Testing (UAT) to validate the EDI flow and data mapping between SAP and the new Warehouse Management System (WMS). I also orchestrated the creation and monitoring of transfer orders to ensure a seamless transition from the old 3PL to the new one. Post-implementation, I collaborated closely with the new 3PL to ensure operational alignment with Sephora's requirements and workflows. This experience significantly enhanced my project management skills, particularly in time management and coordinating diverse project aspects.

Furthermore, I served as a backup for team members, gaining experience in transportation management (both domestic and international) and e-commerce logistics, demonstrating my versatility and adaptability within the supply chain.

From January 1, 2019, following comprehensive training from my predecessor, I assumed full responsibility for all logistics operations within my department. In this role, I honed the following skills:

• Strategic Planning: I developed both short-term and long-term planning expertise. This included effectively organizing resources to meet peak season demands, scaling operations from a single shift with 50 employees to a three-shift operation with up to 180 employees. To meet these fluctuating needs, I strategically integrated company personnel with temporary staff sourced from staffing agencies.
• Personnel Management: I directly managed shift supervisors and area leads, fostering a collaborative and productive work environment. A critical aspect of my role involved mediating internal issues and ensuring effective communication across all levels.
• Client Relationship Management: I maintained direct and consistent communication with clients on a daily basis, ensuring their needs were met, and fostering strong, lasting relationships.
• Safety and Compliance: I upheld strict adherence to safety regulations and compliance standards within the facility, prioritizing the well-being of all personnel, and the integrity of operations.

Hired by FM Logistic as a Shift Leader following the acquisition of a new client in the cosmetics sector. I actively participated in the startup phase, developing procedures and guidelines for all warehouse operations.

Following the launch, my primary responsibility was to coordinate all warehouse activities during my shift, including inbound processing, storage, inventory management, order fulfillment, retail preparation, e-commerce preparation, returns processing, and outbound shipping. I supervised up to 60 personnel per shift. This role provided me with in-depth knowledge of all warehouse procedures.

As a Logistics Operator at DHL's Corteolona facility (through a cooperative), I performed various warehouse tasks utilizing light forklift equipment and handheld scanners with the INCAS system to ensure product traceability throughout the workflow. I also used CodeSoft software to create barcode labels, a task I have performed since 2015, being responsible for printing identification labels. In 2016, I completed both a Supervisor Training course and a First Aid certification course, passing the final assessments in both. Since late 2016, I have also served as the department supervisor, responsible for addressing client requests and organizing daily operations to meet those needs.