Summary
Overview
Work History
Education
Skills
Language Skills
Hobbies and Interests
Timeline
Generic

Fabio Guglielmelli

MILANO

Summary

Motivated and reliable professional with experience in hospitality, customer service and event support. Skilled in working under pressure, assisting customers with a positive attitude, and ensuring safety and efficiency in dynamic environments. Flexible, adaptable and eager to contribute to team success in casual and part-time roles across different industries.

Overview

6
6
years of professional experience

Work History

Customer Service Officer

Foorban
01.2025 - 07.2025
  • Resolved customer inquiries through multi-channel support, enhancing overall satisfaction and retention.
  • Monitored service performance metrics to identify areas for improvement and implement solutions.

Rider

Promos Comunicazione S.A.S
03.2024 - 01.2025
  • Operated company van to deliver and distribute promotional materials (posters, flyers, brochures) to bars, restaurants, and cultural venues across Milan.

Restaurant Waiter

Picanha's Top Carne
09.2023 - 01.2024

Restaurant Waiter

Acqua & Sale | by ManuChef
05.2023 - 09.2023

Delivery Rider

Deliveroo
10.2020 - 05.2022
  • Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.

Event Steward

San Siro Stadium, Milan (AC Milan Matches)
09.2019 - 05.2021
  • Ensured the safety, security and comfort of spectators during football matches and large-scale events (up to 75,000 attendees).
  • Assisted with crowd management, ticket verification and access control at entry points.

Education

Economy & Management

University Of Milan
Milan, Italy

Diploma Di Maturità - Scienze applicate

Righi
2020

Skills

  • Consistent punctuality
  • Public engagement skills
  • Collaborative work ethic
  • Strategies for managing large teams
  • Interpersonal communication skills

Language Skills

Inglese
Upper intermediate (B2)
Italiano
Bilingual or Proficient (C2)

Hobbies and Interests

  • Jogging and climbing

Timeline

Customer Service Officer

Foorban
01.2025 - 07.2025

Rider

Promos Comunicazione S.A.S
03.2024 - 01.2025

Restaurant Waiter

Picanha's Top Carne
09.2023 - 01.2024

Restaurant Waiter

Acqua & Sale | by ManuChef
05.2023 - 09.2023

Delivery Rider

Deliveroo
10.2020 - 05.2022

Event Steward

San Siro Stadium, Milan (AC Milan Matches)
09.2019 - 05.2021

Economy & Management

University Of Milan

Diploma Di Maturità - Scienze applicate

Righi
Fabio Guglielmelli