Fatima Adagbilla Tahiru
Accra
Summary
Energetic and passionate sales executive with over 4 years of professional experience in client service. With a proven record of building good relationships with clients, managing client’s projects from concept to completion. Exceptional communication skills, good interpersonal skills, a competent media producer and a dependable and organized team player. I am a fast learner with the zeal for learning new things and being able to adapt quickly and improvise when faced with unforeseen challenges. I aim to excel at every point of my professional life. This is characterized by giving my best performance in whatever I do. This serves to help the organization achieve its overall goals while in turn building my own capacity.
Overview
11
11
years of professional experience
Work History
Sales Executive
ADPU Advertiser and Publisher Solutions Ghana Limited
08.2021 - Current
- Analyzing client's business, goals, strategies, industry trends and directions to develop compelling value propositions for the client that result in a win
- Followed up with clients to help maintain relationships
- Scheduled meetings (both in-house and out)
- Collection of sales revenues and Withholding tax certificates
- Evaluated report on collection
- Organized and maintained diaries and appointments for the sales team.
Client Service Communication Executive
ADPU Advertiser and Publisher Solutions Ghana Limited
01.2020 - 08.2021
- Served clients by providing product and service information and resolving product and service problems
- Managed incoming calls and client service inquiries
- Handled clients’ complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution
CLIENT Service Communication Executive
APEX ADMEDIA
08.2018 - 12.2019
- In
- Makeup
- Fatima Adagbilla Tahiru
- Opened clients’ accounts by recording account information, In charge of GhanaWeb Self Service Advertisement Platform
- Activating Adverts on GhanaWeb Self Service platform and also engaging clients to use the service
- Collected client feedback and made process changes to exceed client satisfaction goals
- Developed community reputation through commitment to client’s satisfaction and strong client relationships
- Liaised with clients, management and sales team to better understand customer needs and recommend appropriate solutions
Production Assistant
MULTIMEDIA GROUP LIMITED
09.2014 - 12.2015
- As a voice over artist
- Documented production information via daily system logs and discussed issues with management
- Reviewed activities for production team to complete tasks on time
- Helped in news production
- Reached out to and created relationships with guests to facilitate programs
- Worked as a teleprompter operator for Joy News Prime and other live programs
INTERN, script writer
ETV GHANA
06.2014 - 08.2014
- Helped in news production
- Collaborated in professional team to solve workflow issues
- Worked on projects using knowledge gained in classes to put together recommendations for issues
- Worked as a script writer
- Contributed to content creation for company website
PERSONAL ASSISTANT
KINGAKA DRILLING AND CONSTRUCTION LIMITED
08.2012 - 01.2013
- Followed up with clients to help maintain relationships
- Scheduled meetings (both in-house and out)
- Took minutes of in-house meetings
- Answered and managed phone calls
- Evaluated report on projects
- Send, received and curated office emails
- Organized and maintained diaries and appointments
Education
Master of Arts: M.A - Communication Studies
African University College
of Communication School
B. A - Strategic Communication
AFRICAN UNIVERSITY
COLLEGE OF
COMMUNICATION (AUCC), TARA MAKEUP
SCHOOL
2020
PROFESSIONAL CERTIFICATE - PROFESSIONAL CERTIFICATE IN MAKEUP
HOUSE O TARA MAKE UP
2017
DIPLOMA - JOURNALISM AND MEDIA STUDIES
TRANS AFRICAN UNIVERSITY COLLEGE (ICM)
UK2012
High School Diploma -
TAMALE SENIOR SECONDARY SCHOOL
TAMALE2009
Skills
- Excellent written and oral
- Communication abilities
- Engaging and outgoing
- Personality
- Good research and writing
- Skills
- Competent media
- Producer
- Social media savvy
- Ability to work under
- Pressure
- Client relations
- Microsoft Office
- Yay Pay
- Zoho
Personal Details
Gender : Female
D.O.B : 01/11/1990
Nationality : Ghanaian
Timeline
Sales Executive
ADPU Advertiser and Publisher Solutions Ghana Limited
08.2021 - Current
Client Service Communication Executive
ADPU Advertiser and Publisher Solutions Ghana Limited
01.2020 - 08.2021
CLIENT Service Communication Executive
APEX ADMEDIA
08.2018 - 12.2019
Production Assistant
MULTIMEDIA GROUP LIMITED
09.2014 - 12.2015
INTERN, script writer
ETV GHANA
06.2014 - 08.2014
PERSONAL ASSISTANT
KINGAKA DRILLING AND CONSTRUCTION LIMITED
08.2012 - 01.2013
Master of Arts: M.A - Communication Studies
African University College
of Communication School
B. A - Strategic Communication
AFRICAN UNIVERSITY
COLLEGE OF
COMMUNICATION (AUCC), TARA MAKEUP
SCHOOL
PROFESSIONAL CERTIFICATE - PROFESSIONAL CERTIFICATE IN MAKEUP
HOUSE O TARA MAKE UP
DIPLOMA - JOURNALISM AND MEDIA STUDIES
TRANS AFRICAN UNIVERSITY COLLEGE (ICM)
High School Diploma -
TAMALE SENIOR SECONDARY SCHOOL
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