Federica Garbagnati

Assigned to the Freight division dedicated to special international import/export shipments over 68 kg:

• Responsible for 4 customer portfolios in the territory
• Managed a budget target exceeding 1 million
• Direct interaction with customers to understand their needs and provide custom quotes
• Collaborated with TNT colleagues (a company we merged with 5 years ago) for all truck and air shipments outside our expertise
• Key Account role with involvement of relevant divisions (Finance, Credit, Billing)
• Consistently met performance objectives

Assigned to the Cloud Office 365 license sales division:

• Managed and developed the customer portfolio through demo demonstrations in collaboration with dedicated Business Partners.
• Interim Team Leader within the CTM team: coordinated resources by providing commercial and operational support, and coached on all Microsoft products in the Cloud and audio/video fields, such as Surface and Microsoft Hub.
• Consistently met performance objectives.

• Customer base loyalty and coordination of the dental medical team
• Use of specific systems for compiling medical histories and dental treatment estimates
• Consistently achieved monthly clinic targets and personal goals

Ecco la traduzione in inglese:

• Assigned to the Maverick division specialized in the Audio/Video channel as a Sales Specialist
• Implementation of all necessary activities such as training the sales force, managing and tracking negotiations, external visits to clients, participation in marketing events
• Daily reporting and relationship management with major national audio/video brands such as Promethean, Epson, Nec, BenQ, Samsung, Philips, Sharp, Sopar, Ergotron, Pioneer
• Responsible for Consip tenders
• Ergotron representative at the ISE fair in Amsterdam
• Use of SAP
• In terms of revenue and achievement of quarterly targets, I consistently met or often exceeded the target

• Assigned to the Global Team for sales of all Dell products
• Developed the assigned customer portfolio in terms of both revenue and gross operating margin
• Coordinated four Executive Accounts located across the country to implement projects in sync with internal divisions
• Revenue targets were almost always achieved
• Clients managed: BNP Paribas Group, Abbott, Pirelli, Prysmian, Fiat, Ferrari, Findomestic, ST Microelectronics, Barilla, Banca Carige, Costa Crociere, Auchan, Telecom, Autogrill, Binda Group

• Production planning and system input of forecasts, managing orders, clients, and invoices
• Direct contact with transport companies and scheduling the arrival of all products from overseas factories
• Use of SAP for logistics forecasting

• Assigned to the sales division for the Italian and Irish markets for all Creative products
• Issued invoices and credit notes
• Placed unavailable products "on hold"
• Managed relationships with LSOs (Local Sales Offices)
• Systems used: Oracle Application, Busob, Lotus Notes, Lotus Organizer, Lotus 1-2-3, Internet Explorer, Business Explorer, CRM Siebel 7.0, Microsoft Excel, Microsoft Word

• Sales Manager for PCD products for the Italian market and assigned areas in the Medium Business market
• Responsible for the entire product sales cycle with problem-solving responsibilities
• Focal point for the entire local activation process of Italian clients and Italian coordinator for International/EMEA clients

• Assigned to the investigative division with the main role of understanding SWIFT codes and identifying all useful information regarding the blocking of fund transfers
• Systems used: FTI, Cosmos London, Cosmos Milan, Pegareach, Recon+, FTDS, CBII
• Sent all obtained information to the correct department for further analysis in order to unblock transfers