Federica Pagnoni Jouandon
Roma
Summary
Mental Health Clinician, currently speaking english, french and italian, expert in supporting staff and their families from O.N.G and U.N missions. Successful at managing multiple priorities while maintaining strong work ethic and exhibiting positive attitude. Offering more than 10 year background implementing effective treatment plans in the clinical and organizational fields, providing care for expatriated individuals and people from other cultures. Expertise in crisis intervention and in hardship working environments. Collaborative and team-oriented professional quickly establishes trust and rapport with patients. Certified in EMDR therapy for recent or childhood traumas.
Overview
10
10
years of professional experience
Work History
Mental Health Counselor
Konterra Group, Llc
05.2020 - Current
- Delivered individual and culturally sensitive counseling for Employees Resilience Program: high stress and high insecure environments and critical incidents (bomb attacks, sexual abuse, emergency evacuation, work harassment, substances abuse)
- Supported individual staff affected in post deployment role: sudden operation closure, ongoing disciplinary process, returning home process, seek for professional value
- Took part of training group and educational program to prevent trauma-related content
- Used internal administrative software and regular follow-up reports.
External Mental Health Clinician
Peacekeeping U.N. Operations: M.I.N.U.S.M.A
05.2020 - Current
- Conducted counseling for civilians and military staff in hardship location on short term notice.
- Treated pre and post deployment critical incidents and and emergencies: emergency repatriation, panic attacks, depression, burn out, P.T.S.D, car jacking, victims of hail of bullets
- Provided case management and reporting to the regional Chief of staff counselor
- Contributed to develop mental health protocols in collaboration with the regional Chief of Counselor according trends gathered.
- Developed English training programs improving moral and mental health: 'Learning lounge' for civilian and military volunteers
- Written regular referral's follows ups.
Mental Health Clinician for Families of U.N. Staff
Private Practice
07.2014 - Current
- Developed tailored treatment plans by utilizing various therapeutic modalities for various issues linked to the expatriation status (keep long distance family relationships, identity issues of double origins, critical professional decisions, family of origin's traumas).
- Conducted parenting guidance after critical events : self-aggressive behavior, scholar stalking, bereavement following a parent/friend's death.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Facilitated support groups and promoting open communication about the "well being abroad".
- Delivered prevention and educational groups ( bullying and teenagers addictions) for the International Private School Institutes of Rome.
Mental Health Clinician for F.A.O. & W.F.P. Staff
Private Practice
07.2014 - Current
- Conducted middle and long-term therapy for English, French and Italian individuals: work and family issues
- Delivered E.M.D.R sessions for recent and childhood traumas
- Provided individual or group briefing on demand: develop manager's sensitiveness about bullying, development of the capacity to delegate and of participating management skills, acknowledgement of organizational culture, job position related topics (limits, values and duties)
- Collaborated with U.N. 'counseling unit', mutual follows-up
- Helped patients with administrative task: charges reimbursement and referred to other resources
Organizational Clinician for People Integration
National Agency For The New Acces To Employement
03.2016 - 03.2018
- Managed cases (interviews and career assessments) simultaneously more than 100 user's file and follow ups of career job
- Updated statistics about the employment integration rate and reported to the Chief of Regional Agency
- Build partnerships with external enterprises by informing about taxes advantages and corporate image.
- Developed and delivered training groups about the professional field : handle conflicts with managers and colleagues, job position related topics, acknowledgement of organizational culture, work as a part of a team
- Helped with social, economical and psychological external resources according to individual's needs
Cross Cultural Clincian for Maghrebians & Arabians
Childhood And Parenting Reception Centre
07.2014 - 03.2016
- Managed prevention and diagnosis of psycho-affective infant disorders and personality adult-parent disorders
- Provided culturally sensitive counseling supporting 'good' manners in parent-children relationship
- Supervised team's trainings to maintain professional competence and ethical standards in cross cultural field.
- Built a climate of established trust to lower risk of crisis and intervened in specific cultural manners by respecting the diversity of Arabian and African culture
- Developed individualized treatment plans to ensure the continuity of care in collaboration with public health institutions.
- Provided psychoeducational on mental health issues for families, enhancing their understanding and involvement in treatment processes.
Cross Cultural Clinician
L'Elan Retrouvé
07.2014 - 03.2016
- Conducted interviews and managed diagnosis of personality adult disorder
- Evaluated patient concerns, histories, appearance and responses to form picture of current health state after critical incidents or trauma due to the immigration path
- Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork on therapeutical strategies for non european individuals
- Identified serious conditions and emergency situations and immediately referred to hospital for prompt care.
Education
Post graduate EMDR Basic Training - Applied Psychology
Institut Français D'E.m.d.r.
Paris02.2023
University post graduate Courses in Psycho-Traumatology - Applied Psychology
Paris Cité La Sorbonne
Paris07.2017
University Master Degree in Clinical Psychology and Psychopathology and Professional qualification to the Psychotherapy - Clinical Psychology
Paris Cité La Sorbonne
Paris07.2014
Trainee Psychologist - Clinical Psychology
Various Institutions : 1100 Hours
Paris07.2014
Skills
- Respect and expertise for cultural diversity and expatriation process
- Expertise in counseling for insecure working environment
- Ability to provide emergency support on a short notice and quickly aiming at the cause of person's distress
- Ability to identify the activity's priorities to ensure high responsiveness to partnerships and individual's needs
- Ability to defend my clinical strategy when it comes to communicate it to my patients or partnerships
- Ability to conduct online sessions and handle critical cases in a clear therapeutical framework of established trust
- Knowledge of Pack office, operated graphic or administrative softwares
- Ability to summarize trends to develop social content to disseminate awareness on expatriation process in the web
- Ability to handle and manage a private activity under all its facets: administrative, accounting and promotion tasks
- Ability to be proactive in developing and promoting new projects for a specific group of users
- Multidisciplinary and keeping up-to-date with the last studies in ethno-psychology and expatriation fields
Websites
Languages
French
English (C1)
Italian
Age
34
Marital Status
Married
Registrations
- 27283, Italy
- 949317580, France
Personal Initiatives
- U.N. Seminars 'Learning Lounge' for civilians and military volunteers assigned in external stations, L'impact de l'anxiété sur la prise de décisions dans des contextes à risque, Comment garder la motivation dans un contexte humanitaire
- Talking groups 'Les hirondelles' for expatriated French speaking spouses, Private studio, Rome, Bien vivre à l'étranger, Réussir son integration
- French and English seminars for student's parents, International Castelli School, Roma, New family balances in COVID-19 times when you live abroad, How to recognize cyberbullying when you're a parent
- Theatre mediation for immigrants in social and psychological precarity, L.A.E.P., Paris, Mon être résilient après la bataille de l'immigration, Parler de ma culture et en découvrir d'autres
- 3 Months of training seminars on ethno-psychology field, Pr. M.R. Moro, 'Maison Solenne' Hospital, Paris, La petite fille anxieuse, la famille et le shaman, L'action clinique d'un médecin sans frontière en territoire de guerre, L'héritage transgénérationnel d'une famille victime de génocide
- 1 year of training groups, Mission locale (national agency for new access to employment), Paris, Action plans to access employment, Communication skills and conflict management, Self-esteem and promotion of self-resources
Citizenship
French-Italian double citizenship
Timeline
Mental Health Counselor
Konterra Group, Llc
05.2020 - Current
External Mental Health Clinician
Peacekeeping U.N. Operations: M.I.N.U.S.M.A
05.2020 - Current
Organizational Clinician for People Integration
National Agency For The New Acces To Employement
03.2016 - 03.2018
Mental Health Clinician for Families of U.N. Staff
Private Practice
07.2014 - Current
Cross Cultural Clincian for Maghrebians & Arabians
Childhood And Parenting Reception Centre
07.2014 - 03.2016
Cross Cultural Clinician
L'Elan Retrouvé
07.2014 - 03.2016
Mental Health Clinician for F.A.O. & W.F.P. Staff
Private Practice
07.2014 - Current
Post graduate EMDR Basic Training - Applied Psychology
Institut Français D'E.m.d.r.
University post graduate Courses in Psycho-Traumatology - Applied Psychology
Paris Cité La Sorbonne
University Master Degree in Clinical Psychology and Psychopathology and Professional qualification to the Psychotherapy - Clinical Psychology
Paris Cité La Sorbonne
Trainee Psychologist - Clinical Psychology
Various Institutions : 1100 Hours
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