Summary
Overview
Work History
Education
Skills
Certification
Sport: athetics, tennis, skiing
Additional Information
Languages
Timeline
Generic

Federico Castriota Scanderbeg

Florence,FI

Summary

Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.

Team - work, co-operation.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Receptionist

Phoenix Hotel
06.2018 - 07.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed high volume of incoming calls, emails, and messages from clients seeking booking assistance or information about events.
  • Increased client satisfaction by promptly managing booking inquiries and efficiently handling reservation changes.

Booking Assistant

Phoenix Hotel
06.2019 - 07.2019
  • Established trust with both new and existing clients through consistent follow-up activities after each completed booking.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Sales Officer

ARS Hotels
10.2019 - Current
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about [Product or Service].
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Cultivated strong relationships, establishing trust and loyalty among clients.
  • Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.

Education

High School Diploma -

Liceo Scientifico Niccolò Rodolico
Florence, Italy
07-2020

Bachelor of Science - Business Economics

Università Degli Studi Di Firenze
Florence, Italy
07-2023

Master of Science - Business Management

Università Degli Studi Di Firenze
Florence, Italy
07-2025

Skills

  • Effective negotiation
  • Relationship Building
  • Motivational Skills
  • Event planning experience
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail

Certification

  • Level 1 Track and Field Coach Certification – ITA Track & Field.

Sport: athetics, tennis, skiing

I've done professional sports since I was little.

3 categories.

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Additional Information

Prince

Languages

English
Bilingual or Proficient (C2)

Timeline

Sales Officer

ARS Hotels
10.2019 - Current

Booking Assistant

Phoenix Hotel
06.2019 - 07.2019

Receptionist

Phoenix Hotel
06.2018 - 07.2018

High School Diploma -

Liceo Scientifico Niccolò Rodolico

Bachelor of Science - Business Economics

Università Degli Studi Di Firenze

Master of Science - Business Management

Università Degli Studi Di Firenze

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Federico Castriota Scanderbeg