Federico Gori

- Managed commercial relations with the INDITEX Group, including purchasing and product teams
- Supervised and coordinated a team of 2 colleagues, ensuring daily alignment on client communication, reporting, and delivery timelines
- Oversaw the full order lifecycle, from negotiation to final delivery
- Led client meetings and trend presentations with customized product proposals
- Participated in on-site meetings at INDITEX HQ to anticipate client needs and explore new business opportunities
- Provided regular performance reports to management on sales volumes and project progress

- Handled client inquiries for the Spanish ,British and American markets and tracked orders across departments
- Supported sales strategies and pricing plans
- Collaborated with style/product and production teams to ensure quality and delivery standards
- Maintained updated sales KPIs and client performance analysis

- Managed financial operations including bank reconciliations, international transfers, and ERP entries
- Prepared accounting reports and agent commission statements
- Carried out administrative duties including document handling and customer/vendor reception