Federico Pellecchia
Milan
Summary
Reliable individual proudly offering nine years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
7
7
years of professional experience
Work History
Bar and Restaurant Manager
Hotel Melia, Cielo Sky Bar Restaurant
2022.10 - 2023.06
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Led and directed team members on effective methods, operations, and procedures.
Head Bartender
Hotel Boscolo Nice
2022.07 - 2022.10
- Demonstrated full knowledge of all menu items, contents and preparation methods.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Upheld high standard of cleanliness in all work areas
- Consulted with customers to determine drink and taste preferences, making appropriate recommendations to guarantee customer satisfaction.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
One canada square
2016.05 - 2018.03
- Demonstrated full knowledge of all menu items, contents and preparation methods.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Influenced customer decision-making by applying upselling and cross-selling techniques to augment customers orders.
- Prepared and served ordered beverages, including coffee, espresso drinks and cocktails.
- Consulted with customers to determine drink and taste preferences, making appropriate recommendations to guarantee customer satisfaction.
Education
CAPAC chef school
MilanoLondon Bar School
LondonSkills
- Staff Development Talent
- Profit and Loss Reporting
- Inventory Management Software
- Reservation Coordination
- Performance Improvement
- Schedule Crew Members
- Food and Beverage Orders
- Employee Performance Evaluations
Languages
French
Elementary
A2
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Turkish
Bilingual or Proficient (C2)
Timeline
Bar and Restaurant Manager
Hotel Melia, Cielo Sky Bar Restaurant
2022.10 - 2023.06
Head Bartender
Hotel Boscolo Nice
2022.07 - 2022.10
Bartender
One canada square
2016.05 - 2018.03
CAPAC chef school
London Bar School
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