Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Federico Pellecchia

Milan

Summary

Reliable individual proudly offering nine years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.

Overview

7
7
years of professional experience

Work History

Bar and Restaurant Manager

Hotel Melia, Cielo Sky Bar Restaurant
10.2022 - 06.2023
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Led and directed team members on effective methods, operations, and procedures.

Head Bartender

Hotel Boscolo Nice
07.2022 - 10.2022
  • Demonstrated full knowledge of all menu items, contents and preparation methods.
  • Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
  • Upheld high standard of cleanliness in all work areas
  • Consulted with customers to determine drink and taste preferences, making appropriate recommendations to guarantee customer satisfaction.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Bartender

One canada square
05.2016 - 03.2018
  • Demonstrated full knowledge of all menu items, contents and preparation methods.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Influenced customer decision-making by applying upselling and cross-selling techniques to augment customers orders.
  • Prepared and served ordered beverages, including coffee, espresso drinks and cocktails.
  • Consulted with customers to determine drink and taste preferences, making appropriate recommendations to guarantee customer satisfaction.

Education

CAPAC chef school
Milano

London Bar School
London

Skills

  • Staff Development Talent
  • Profit and Loss Reporting
  • Inventory Management Software
  • Reservation Coordination
  • Performance Improvement
  • Schedule Crew Members
  • Food and Beverage Orders
  • Employee Performance Evaluations

Languages

French
Elementary
A2
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Turkish
Bilingual or Proficient (C2)

Timeline

Bar and Restaurant Manager

Hotel Melia, Cielo Sky Bar Restaurant
10.2022 - 06.2023

Head Bartender

Hotel Boscolo Nice
07.2022 - 10.2022

Bartender

One canada square
05.2016 - 03.2018

CAPAC chef school

London Bar School

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Federico Pellecchia