Prepare documentation and enter data into logistics systems including Warehouse
Management System software
Maintain a clean, orderly, and safe work area and support and participate on the OSHA
guidelines
Perform manual and clerical duties related to shipping, receiving, inspection,
warehousing, stores, equipment, supplies and mail
Delivering time critical packages (correspondence and/or packaged biological materials)
to end-user within established time frames
Generation of shipping labels; address bar codes, safety classification for outbound
packages to be delivered
Provide day-to-day shift reports on the progress and movements of goods and parcels.
Administrative Assistant
Iceberg International Ltd
01.2021 - 06.2021
Manage and assist with meetings, presentations, quarterly business reviews, budgets, goal
setting, performance reporting
Perform advanced administrative duties, working in Microsoft office Suite
Act as office manager in support physical plants, distribution network, supply requests
Create and support documentation and presentations, and reporting
Assist managers with various reports or misc
Jobs such as printing, laminating, copying
Assist the manager with inventory issues
Installation and set-up of office equipment and devices.
Check-in Agent
Wonder Where To Stay
Rome
09.2017 - 05.2018
Ensured smooth operations by managing booking systems and ensuring accurate room availability, as well as ensuring that guests receive the necessary information about the apartments.
Improve customer service by warmly welcoming guests upon arrival, providing them with information, processing payment and handing out keys, and responding to their suggestions and complaints
Coordinating with housekeeping staff to ensure rooms are clean and well-maintained as well as overseeing maintenance and repairs to address any issues promptly.
Conducting regular inspections to maintain quality standards.
Customer Service Representative
Wananchi Group Ltd
Nairobi
09.2015 - 04.2016
Provide over-the-phone technical assistance to clients during set-up of decoders and internet modems
Assist clients in troubleshooting their devices with operating issues
Generate tickets and schedule client visits for repairs and maintenance of faulty network equipment
Inform clients of service outages and scheduled maintenance programs to avoid inconveniences.
Administrative Intern
Kenyatta National Hospital
Nairobi
02.2015 - 08.2015
Ensured we achieved departmental financial targets by collaborating on the creation, monitoring, and analysis of budgets.
Created a user friendly data base through management of administrative data, storage and digitization of physical records
Improved departmental expenditure by conducting performance analysis for the department by analyzing the consumption of inventory and office equipment.
Provided first-class administrative support to office staff and promoted excellence in office operations.
Conducted research to assist with routine tasks and special projects.
Cyber Café Manager
Hazel Media Technologies
Nairobi
09.2012 - 12.2014
Analysis of financial data: Examining financial data to identify trends, anomalies, and opportunities for cost savings or revenue enhancements.
Improved inventory flow and increased revenue by performing cost analysis on various projects and operations to optimize spending and resource allocation.
Maintaining financial records: organizing and maintaining financial records, both physical and digital, to facilitate retrieval and audit.
Education
Masters - Macroeconomic Policy and Financial Markets
La Sapienza
University
Bachelor of Science - Business Administration and Economics
University of
Rome
Diploma - Business Administration
Technical University of Kenya
Skills
Inventory management procedures
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Timeline
Logistics Associate
SDA Logistics
07.2021 - 01.2022
Administrative Assistant
Iceberg International Ltd
01.2021 - 06.2021
Check-in Agent
Wonder Where To Stay
09.2017 - 05.2018
Customer Service Representative
Wananchi Group Ltd
09.2015 - 04.2016
Administrative Intern
Kenyatta National Hospital
02.2015 - 08.2015
Cyber Café Manager
Hazel Media Technologies
09.2012 - 12.2014
Masters - Macroeconomic Policy and Financial Markets
La Sapienza
University
Bachelor of Science - Business Administration and Economics