Ferdinando Burgo
Sydney
Summary
Dedicated and Organized Professional
Enthusiastic and approachable individual with a positive attitude, skilled in operative as well as administrative functions such as hospitality duties and customer service. Committed to fostering a welcoming environment and ensuring seamless daily operations. Eager to learn and grow within a professional setting, with a proven ability to quickly grasp new tasks and adapt efficiently to diverse responsibilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Albergue Casa Rural Las Águedas
06.2019 - 08.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Food Delivery Driver
Ristorante Pizzeria Italiana
01.2019 - 06.2019
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Verified orders prior to completing deliveries to avoid customer complaints.
Food Runner
Meliá Hotel & Resort
06.2018 - 12.2018
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Bakery Assistant
Princi Bakery
01.2018 - 06.2018
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Measured and mixed ingredients accurately to assist in baking process.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Education
Entrepreneurship Summer School - Entrepreneurial Studies
Barcelona School of Management
Barcelona08-2021
Master of Science - International Business Management
Universitat Pompeu Fabra
Barcelona07-2021
Bachelor of Arts - Languages For Enterprises
Università Cattolica Del Sacro Cuore
Milan, Italy12-2019
Skills
- Organization skills
- Customer/Client relations
- Service-oriented mindset
Languages
Italian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
French
Upper intermediate (B2)
Affiliations
- Greenpeace
- AVIS (Association of Voluntary Italian Blood Donors)
Scuba Diving (PADI Open Water)
Beginner Scuba Diver with 10+ dives in Pacific Ocean and Mediterranean Sea
Timeline
Receptionist
Albergue Casa Rural Las Águedas
06.2019 - 08.2019
Food Delivery Driver
Ristorante Pizzeria Italiana
01.2019 - 06.2019
Food Runner
Meliá Hotel & Resort
06.2018 - 12.2018
Bakery Assistant
Princi Bakery
01.2018 - 06.2018
Entrepreneurship Summer School - Entrepreneurial Studies
Barcelona School of Management
Master of Science - International Business Management
Universitat Pompeu Fabra
Bachelor of Arts - Languages For Enterprises
Università Cattolica Del Sacro Cuore
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