Fernando Siringo
Sesto Fiorentino 50019
Summary
I was Born in England with regular British passport. I speak fluente Italian and English advanced French and Spanish l. After Collage i entered in the Italiano Army as Sergente where i served in various countrries.
My most valuble job that made me grow prefessionally was for Ford Motor Company tò end my Career as Area Manager vused car divisione.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Hotel Owner
Hotel Angelica
Florence,Italy
02.2015 - 05.2021
- Planned and executed marketing activities to improve property brand and increase revenue.
- Assisted with development and distribution of marketing materials for facility.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
Area Sales Manager
Ford Motor Company
Florence, Italy
09.1995 - 02.2015
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
Hotel Front Desk Clerk
Sheraton Hotel
Belgravia, London (GB)
06.1991 - 06.1994
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Streamlined reservations process for improved accuracy and guest experience.
- Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
Education
Bat - Tourism And Travel Management
07.1989
British Airways Airlnes Fares and ticketing, fare constuction, travel agency systems, coach, AVIS car-hire and Ferries inclusive tours, discounted air travels Abta and ITT Diploma
Front office accounting,rooms management, reservation, food and beverage, costings and controls, sales ledger, credit account control, purchase and Nominal ledger, profit and loss account, balance sheet, buget.
Computerised Hotel reception
Reservations, guest check in, posting charges, settlements, status enquiry, housekeeping and bill printing.
Secondary School O'level - Tourism
07.1985
Skills
- Supply Purchasing
- Emergency Procedures BLSD and First Aid
- Anti fire proceedures advanced course
- Property Management Systems
- Marketing and Promotions
- Security and self defense course
Certification
AVIS Car Hotel Diploma
British Airways Boarding and check in Diploma.
Sanguinetti Award for best liftime achievments in car spelling and loans.
BLSD. Course in Life saving and First Aid.
Languages
English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
French
Intermediate (B1)
Spanish
Upper intermediate (B2)
Timeline
Hotel Owner - Hotel Angelica
02.2015 - 05.2021
Area Sales Manager - Ford Motor Company
09.1995 - 02.2015
Hotel Front Desk Clerk - Sheraton Hotel
06.1991 - 06.1994
Ealing And Hammersmith Collage - Bat, Tourism And Travel Management
Cardinal Newman RC High School - Secondary School O'level, Tourism