FESTUS OSAYANDE
VIA MODESTA VALENTI, N. 41A ROMA,ROMA
Summary
Proven to excel in high-pressure environments, I significantly enhanced delivery efficiency for S.D.A ENG by optimizing routes and mastering package handling, my commitment to punctuality and adept route planning skills ensured urgent deliveries met tight deadlines with precision, securing repeat business through exceptional customer service.
Overview
9
9
years of professional experience
Work History
Sales Agent
LYCA MOBILE
07.2022 - 01.2024
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Adjusted sales scripts to better target needs of specific individuals, boosting sales by 90%.
Assistant Store Manager
MUZIKBOX STUDIO
01.2019 - 04.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Courier Contractor
Sda Eng
01.2015 - 02.2017
- Expedited urgent deliveries by prioritizing tasks effectively under tight deadlines, without compromising quality or accuracy.
- Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
- Enhanced delivery efficiency by optimizing routes and time management strategies.
- Operated scanning devices efficiently, ensuring accurate input of package data into the tracking system.
Education
Associate of Arts - SALES MANAGEMENT
AUCHI POLY
NIGERIA01.2009
Skills
- Package handling
- Punctuality
- Deadline-oriented
- Route Planning
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
- Business Development
- Strategy Development
Timeline
Sales Agent
LYCA MOBILE
07.2022 - 01.2024
Assistant Store Manager
MUZIKBOX STUDIO
01.2019 - 04.2022
Courier Contractor
Sda Eng
01.2015 - 02.2017
Associate of Arts - SALES MANAGEMENT
AUCHI POLY
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