Filippo Murri
Milan
Summary
Experience in marketing communications, B2B sales, and project coordination across international environments. Contributed to global customer journey initiatives at Gucci, and supported client-facing activities at Edenred. Academic background in London and Boston, with cross-functional collaboration across marketing, sales, and operations.
Overview
3
3
years of professional experience
Work History
Digital Marketing & Communications Assistant
Mediobanca
Milan
12.2025 - Current
- Management of digital channels including corporate website, newsletters, and social media platforms (Instagram and LinkedIn), ensuring content quality.
- Creation of digital and video content for multiple online channels, supporting communication and engagement objectives.
- Performance analysis and reporting, with the preparation of digital reports for clients and internal stakeholders.
Business Development
Edenred
Milan
01.2024 - 06.2024
- Managed B2B sales activities (outbound, inbound, recall), identifying client needs and delivering tailored solutions to drive conversions and new partnerships.
- Led the end-to-end sales cycle from lead generation to contract negotiation and client onboarding, contributing to client portfolio growth and target achievement.
- Monitored KPIs and sales performance, maintaining Salesforce reports to support data-driven decision-making and strengthen market presence.
Operations & Sales Assistant
Ellegi Immobiliare
Milan
07.2023 - 12.2023
- Optimized Airbnb short-term rental listings, increasing revenue through dynamic pricing, upselling, and booking negotiation.
- Managed guest acquisition and experience, maintaining high-performing listings, effective communication, and strong review ratings.
- Conducted property inspections and investment evaluations, collaborating with real estate agents to support portfolio expansion.
CRM Analyst | Global Lifecycle Customer Journey
Gucci
Milan
11.2022 - 06.2023
- Development and coordination of global customer journeys across multiple geographies, aligning international teams and timelines within an omnichannel environment (e-commerce, retail, outlet).
- Monitoring and optimization of engagement and conversion KPIs across customer journey touchpoints.
- Collaboration with creative and content teams to develop and distribute customer-centric communications tailored to different markets.
Education
Master of Science - Global Marketing Management
Boston University
Boston, USA08-2025
Bachelor of Arts - Communications: Marketing & PR
Richmond American University London
London, UK05.2022
Languages
Italian: Native English: Proficient, French: Elementary, Spanish: Elementary
Key Skills
Digital Marketing, Social Media Management , KPI & Performance Analysis, B2B Sales, Analytical/Critical Thinking
IT Skills
Microsoft Office Suite, Google Workspace, Google Ads, Salesforce, Wrike, Slack, Strapi, Canva
Timeline
Digital Marketing & Communications Assistant
Mediobanca
12.2025 - Current
Business Development
Edenred
01.2024 - 06.2024
Operations & Sales Assistant
Ellegi Immobiliare
07.2023 - 12.2023
CRM Analyst | Global Lifecycle Customer Journey
Gucci
11.2022 - 06.2023
Master of Science - Global Marketing Management
Boston University
Bachelor of Arts - Communications: Marketing & PR
Richmond American University London