Flavia Borzoni
Novara
Summary
Hardworking and enthusiastic employee. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Sales Inside
XPO Logistics Europe
09.2023 - Current
- Business development
- Customer retention
- Preparation of commercial proposals
- Contact management through our CRM
- Creating reports
Sales Representative Team Leader
XPO Logistics Europe
04.2019 - 08.2023
- Managed Customer Service Team
- Trained and mentored new sales representatives.
- Collaborated with cross-functional teams to identify and address customer needs.
- Managed customer accounts to secure customer satisfaction and repeat business.
Sales Representative & Carrier Representative
XPO Logistics Europe
03.2015 - 03.2019
- Multimodal Transport management - international flows, import/export - FTL & LTL
- Customer Service Activity
- Orders tracking and management
- Preparation of shipping documents
- Collaboration with sales and account departments
- Freight brokerage activity
Education
Master of Professional Studies, Italy - Fashion Events
Accademia Del Lusso
Milan, Italy12.2023
Master of Arts - Foreign Languages And Literatures
Università Del Piemonte Orientale
Vercelli, Italy03.2015
Bachelor of Arts - Foreign Languages And Literatures
Università Del Piemonte Orientale
Vercelli12.2012
High School Diploma -
Liceo Classico Statale "Carlo Alberto"
Novara06.2008
Skills
- Leadership
- Customer Service
- Team working
- Computer Skills
- Communication
- Interpersonal Skills
- Problem-Solving
- Foreign languages
- Organized and Efficient
- Email and Phone Etiquette
- B2B Sales
Languages
Inglese
Francese
Italiano
Spagnolo
Personal Information
- Gender: Donna
- Date of Birth: 12/03/89
- Nationality: italiana
- Driving License: B
Timeline
Sales Inside
XPO Logistics Europe
09.2023 - Current
Sales Representative Team Leader
XPO Logistics Europe
04.2019 - 08.2023
Sales Representative & Carrier Representative
XPO Logistics Europe
03.2015 - 03.2019
Master of Professional Studies, Italy - Fashion Events
Accademia Del Lusso
Master of Arts - Foreign Languages And Literatures
Università Del Piemonte Orientale
Bachelor of Arts - Foreign Languages And Literatures
Università Del Piemonte Orientale
High School Diploma -
Liceo Classico Statale "Carlo Alberto"
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