Summary
Overview
Work History
Education
Skills
Languages
Timeline

Flavia Garganese

Rome,RM

Summary

Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

discreet, serious, reserved, polite and non-intrusive person.

Overview

22
22
years of professional experience

Work History

Gastronomy Attendant

Dolce Ristoro S.R.L.
10.2019 - Current
  • Enhanced customer satisfaction by providing efficient and courteous service.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.

Housekeeper

Tutto Tondo B&B
02.2016 - 09.2019
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.

Beautician

La Grande Bellezza
01.2012 - 01.2016
  • Performed various beauty treatments for improved skin health, including facials, peels and massages.
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Utilized advanced techniques in hair removal, including waxing, threading, and laser procedures.

Gastronomy Attendant

ABC S.R.L.
01.2005 - 06.2011
  • Enhanced customer satisfaction by providing efficient and courteous service.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.

Assistant Dentist

Associazione Odontoiatrica Dott. A&F Spina
11.2001 - 01.2005
  • Assisted lead dentist in dental procedures, ensuring efficient completion and optimal patient comfort.
  • Streamlined appointment scheduling process for increased patient satisfaction and clinic efficiency.
  • Maintained accurate records of patient treatments, contributing to a well-organized office environment.
  • Provided preventive care and guidance to promote good dental hygiene.

Education

High School Diploma -

I.T.C. Vincenzo Arangio Ruiz, Rome, Italy
07.2000

C.I.D.A.C. Vocational School For Beauticians , Rome, Italy
06.2015

Skills

  • Tool Management
  • Cleaning Procedures
  • Security Procedures
  • Positive attitude
  • Organizational skills
  • Stress management
  • Team player attitude
  • Cross-cultural sensitivity
  • Problem-solving abilities
  • Adaptability and flexibility
  • Attention to detail
  • Strong work ethic

Languages

english
Intermediate (B1)

Timeline

Gastronomy Attendant - Dolce Ristoro S.R.L.
10.2019 - Current
Housekeeper - Tutto Tondo B&B
02.2016 - 09.2019
Beautician - La Grande Bellezza
01.2012 - 01.2016
Gastronomy Attendant - ABC S.R.L.
01.2005 - 06.2011
Assistant Dentist - Associazione Odontoiatrica Dott. A&F Spina
11.2001 - 01.2005
I.T.C. Vincenzo Arangio Ruiz - High School Diploma,
C.I.D.A.C. Vocational School For Beauticians - ,

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Flavia Garganese