Flavia Siena
Rome
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
H2H
11.2021 - 01.2022
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
Cashier
Conad - Supermercato
07.2022 - 09.2022
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Conad - Supermercato
06.2023 - 08.2023
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Liceo Scientifico Statale Federigo Enriques
Rome, Italy06.2021
Skills
- POS Systems
- Customer Service
- Cleaning and sanitizing
- Money Handling
- Conflict Resolution
- Inventory Control
- File Management
- Mail handling
- Document Management
- Document Control
Languages
English
Advanced (C1)
Italian
Bilingual or Proficient (C2)
Certification
- English Language Certificate C1 Advanced
- First Aid Certificate
- Firefighting Course Certificate
Timeline
Cashier
Conad - Supermercato
06.2023 - 08.2023
Cashier
Conad - Supermercato
07.2022 - 09.2022
Receptionist
H2H
11.2021 - 01.2022
High School Diploma -
Liceo Scientifico Statale Federigo Enriques
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